30 min listen
4 Steps to Improve Customer Experience At Your SaaS Organization
4 Steps to Improve Customer Experience At Your SaaS Organization
ratings:
Length:
31 minutes
Released:
Aug 15, 2019
Format:
Podcast episode
Description
Have you just become a C-Suite leader for your B2B organization’s customer experience? Or maybe you’re looking to elevate and become a CX leader — if so, you’ll find this episode valuable. We’re revisiting snippets of conversations with previous guests this summer, and in this episode, we’ll hear from Yellowfin’s CCO, Lee Roquet and former CCO of Rigor, Francis Cordon. Both leaders share tactics that they implemented in the first few months of their role at these SaaS companies.
Released:
Aug 15, 2019
Format:
Podcast episode
Titles in the series (100)
The Value Of Building Bridges For Customer Experience, with Curtis Kopf (CB7): Customer Experience at Alaska Airlines and Premara Blue Cross by The Chief Customer Officer Human Duct Tape Show