Learn about brands that keep and don't keep their promises, putting new functionalities into your luggage, and helpful parking lots. Bite-Sized Delight From the Episode: • Keeping Promises - Schmidt's deodorant went above and beyond by answering our listener's questions and then sending free products, while two other brands promised to do something - and then never did. • Travel Away With New Luggage - The new "Away" brand luggage creates a remarkable experience by offering a generous return policy, a customer-friendly warranty, and fun messages on their packaging. • Smart Parking Lot - Have you ever gone to the mall and forgotten where you parked your car? That will be an experience of the past when all parking lots adopt the same technology used by a Miami shopping mall to help visitors find misplaced vehicles in the parking lot. Are You Looking for Things We Referenced? Schmidt's Deodorant  Away Travel Avtex Engage 2020  Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!