Why MORE means more for your customers, a simple and free idea to build customer relationships, and what you can learn from a Manhattan electronics store's "creative" prices. Bite-Sized Delight From the Episode: How something unrelated to your business can be a great way to build strong customer relationships. Why making your life harder is the best way to make the customer experience better. Joey’s fateful trip to a Manhattan electronics store with a “creative” pricing system. Why customer experience is key to word-of-mouth marketing. Are You Looking for Things We Referenced? More Is More by Blake Morgan Jacob Burns Film Center Jacob Burns Film Center Cookbook Smarter CX by Oracle     Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!