30 min listen
EP033: Mothers, Failures, and Retailers!
FromExperience This!
ratings:
Length:
36 minutes
Released:
May 8, 2018
Format:
Podcast episode
Description
The question you need to ask yourself to test your customer experience, the greatest hits of retail failures, and the highs and lows of the retail experience. Bite-Sized Delight From the Episode: The one question you need to ask to test your customer experience. The wall of shame for the retail experience. The best and worst of shopping at retail stores. Retail trends for 2018 that you can’t afford to miss. Are You Looking for Things We Referenced? Would You Do That to Your Mother by Jeanne Bliss Make Mom Proud #retailfail on Twitter “6 Hot Retail Trends in 2018” on SmarterCX Smarter CX by Oracle The Oracle CX Assessment Tool Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!
Released:
May 8, 2018
Format:
Podcast episode
Titles in the series (100)
EP002: Wrinkles, Stalkers, and Axes!: In life and customer experience, it's all about the little things. From faucets to playing host at a party, you can create a truly exceptional experience with careful attention to small but simple details that won't go unnoticed by grateful customers.... by Experience This!