A look at how Disney is using CX analytics, what an incredible dinner can teach you about making a memorable customer experience, and what an 80s classic has to do with building your brand. Bite-Sized Delight From the Episode: How Disney uses cutting edge tech to remove friction and deliver a memorable customer experience. The ingredients that make Flagstaff House an experience you’ll never forget. What you can learn from the Ah-ha’s acoustic version of their seminal 80s classic, “Take On Me.” Are You Looking for Things We Referenced? Disney Uses Big Data, IoT And Machine Learning To Boost Customer Experience Heard the Forecast? Top Cx Predictions for 2018: Influencers Speak “Take On Me” 1986 music video “Take On Me” Live for MTV Unplugged at Giske in 2017 Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!