Learn about a flight crew’s commitment to deliver an “out of this world” experience for their passenger, how ending a relationship is just as important as starting a relationship, and how moving doesn't have to be a nightmare experience. Bite-Sized Delight From the Episode: • How Southwest airlines went above and beyond to help a passenger create a once-in-a-lifetime photograph of The Great American Eclipse • Why Audible’s process for canceling a subscription will keep customers coming back for more • Why people - not boxes - are the most important component of a successful move Are You Looking for Things We Referenced? • “This Is The Most Amazing Photo Ever Taken From a Commercial Airplane” by Bill Murphy, Jr. • Black Belt Movers Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!