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Making the case for the Chief Customer Officer Role, With Milista Anderson - CB51

Making the case for the Chief Customer Officer Role, With Milista Anderson - CB51

FromThe Chief Customer Officer Human Duct Tape Show


Making the case for the Chief Customer Officer Role, With Milista Anderson - CB51

FromThe Chief Customer Officer Human Duct Tape Show

ratings:
Length:
41 minutes
Released:
May 16, 2017
Format:
Podcast episode

Description

How do you define the chief customer officer role and lay a framework for your success in the role? 5-year CCO Milista Anderson of FIS Global, the world’s largest provider of financial solutions joins me to answer these questions.
Released:
May 16, 2017
Format:
Podcast episode

Titles in the series (100)

Join us to learn the leadership practices from C-Level Customer Experience executives at Airbnb, Walgreens, Audi, Premera, The Smithsonian Institute, Barney’s New York, and Adobe among others. They will fearlessly share with you what works...and what doesn’t work as we debunk this role, why it’s not about ”Kumbaya", but rather how the Chief Customer Officer is acting as the human duct tape of the organization - uniting companies to earn the right to customer-driven growth. Hosted by Jeanne Bliss, five time Chief Customer Officer and author of "Would You Do That To Your Mother?" and “Chief Customer Officer 2.0." Jeanne is joined by CCOs around the world as they share how they gain traction in transforming their business, leaders and operations.