30 min listen
How to deliver QBRs that execs love
How to deliver QBRs that execs love
ratings:
Length:
24 minutes
Released:
Apr 25, 2022
Format:
Podcast episode
Description
Quarterly business reviews are critical moments for feedback, upsell, and relationship building with your customer. Nick Mehta, CEO of customer success platform Gainsight, has the proven playbook to ensure your business reviews wow your customers and impact the bottom line.In this episode, Nick shares his step-by-step advice on getting executives in the room, how to kick off an effective meeting, and how to use tools like chat to effectively engage and smoothly run a meeting that will keep even the high-expectation executives happy.Sign up for The Edge newsletter: gong.io/the-edge KEY TAKEAWAYS[03:54] - Wait…should QBRs be EBRs?[11:21] - Nick’s tips for 30 minutes with an executive[20:59] - How to teach and hold your CSMs accountable
Released:
Apr 25, 2022
Format:
Podcast episode
Titles in the series (100)
Tim Riesterer: Speak to the deciding journey, not your sales process: <p><a href="https://corporatevisions.com/profile/triesterer/">Tim Riester</a>, Chief Strategy Officer at <a href="https://corporatevisions.com/about/">Corporate Visions</a>, drops by to share how research on decision-making psychology is more important... by Reveal: The Revenue Intelligence Podcast