Learn about an immersive experience devised to inspire creative design, one place where the robots may be meeting their demise, and how to improve the most-maligned industry of all - the Post Office. Bite-Sized Delight From the Episode: Immersive Experiences Stand Out - All-encompassing, immersive design allows a dental equipment company to stand out from the competition. The Robot Revolution May Be Delayed - Some of the early adopters of robot-automated restaurants are shutting their doors and turning off the robots for lack of customer interest.    The Government is Listening (On Social Media) - Social media gives such a loud voice to customers that even the government is listening.  Are You Looking for Things We Referenced? Benco CenterPoint Some of San Francisco’s Robot-Run Restaurants are Failing. - by Katie Canales in Business Insider. Avtex Engage 2020 How to Enhance Citizen Experience with Social Media by Propel Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!