68 min listen
Rethinking the Role of the Waiter
ratings:
Length:
44 minutes
Released:
Feb 9, 2023
Format:
Podcast episode
Description
#210 - Rethinking the Role of the Waiter
*****
This week's episode is brought to you by: SPOTON
You may think of them as a POS system, but SpotOn is so much more. With SpotOn you get a seamless restaurant tech solution that actually boosts revenue and manages costs. Book a demo today and see how SpotOn is changing the whole game.
VISIT: https://www.spoton.com/chip
*****
This week's episode is brought to you by: 7SHIFTS
7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free.
VISIT: https://www.7shifts.com/restaurantstrategy
*****
Restaurants have been around for thousands of years, and yet the model we now use was basically invested 250 years ago in Paris, France. It has served us well, but I dare say... it's become inefficient and clumsy. The world is changing and technology has shifted every other major industry including travel, education, publishing, television, movies, and on and on.
We are at an intersection right now and we have the choice. The choice about whether we will utilize technology to create a new way of doing things. Or whether we'll resist and suffer like so many of the industries I just mentioned.
Think about Blockbuster when Netflix came along.
The railroads when Henry Ford introduced the first "affordable" car.
Barnes and Noble when Amazon launched.
Travel agents when Expedia first hit the internet.
We have a choice, but the window is closing. On today's episode we're talking about how we can incorporate technology to do things better. And to free up our people to provide a level of service we've never seen before.
*****
Want to learn more about my Restaurant Accelerator Mastermind?
Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule
*****
This week's episode is brought to you by: SPOTON
You may think of them as a POS system, but SpotOn is so much more. With SpotOn you get a seamless restaurant tech solution that actually boosts revenue and manages costs. Book a demo today and see how SpotOn is changing the whole game.
VISIT: https://www.spoton.com/chip
*****
This week's episode is brought to you by: 7SHIFTS
7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free.
VISIT: https://www.7shifts.com/restaurantstrategy
*****
Restaurants have been around for thousands of years, and yet the model we now use was basically invested 250 years ago in Paris, France. It has served us well, but I dare say... it's become inefficient and clumsy. The world is changing and technology has shifted every other major industry including travel, education, publishing, television, movies, and on and on.
We are at an intersection right now and we have the choice. The choice about whether we will utilize technology to create a new way of doing things. Or whether we'll resist and suffer like so many of the industries I just mentioned.
Think about Blockbuster when Netflix came along.
The railroads when Henry Ford introduced the first "affordable" car.
Barnes and Noble when Amazon launched.
Travel agents when Expedia first hit the internet.
We have a choice, but the window is closing. On today's episode we're talking about how we can incorporate technology to do things better. And to free up our people to provide a level of service we've never seen before.
*****
Want to learn more about my Restaurant Accelerator Mastermind?
Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule
Released:
Feb 9, 2023
Format:
Podcast episode
Titles in the series (100)
INTERVIEW: The Return of Shawn Walchef, King of Smartphone Storytelling: #146 - The Return of Shawn Walchef, King of Smartphone Storytelling This week's episode is also sponsored by STOCK MFG. With Stock you get all the style of retail, with the price, continuity, and customer service of a traditional uniform vendor. They offer an assortment of everyday items that are ready to ship with no minimum order quantity, and can also create custom uniforms to fit any aesthetic. Visit: stockmfg.co/chip to get get started. ***** Shawn Walchef is the host of the Digital Hospitality Podcast and the owner of Cali BBQ in San Diego, CA. He first appeared on the show back on Episode 130 and I just had to have him back to talk all about how to get more social in the new year. We're talking about how to tell compelling stories so that the world discovers you and becomes part of the tribe. Well worth the listen! IMPORTANT LINKS: Digital Hospitality Podcast: https://calibbq.media/podcast-episodes/ Cal by RESTAURANT STRATEGY