The Difference Between Leadership and Management

The Push & Pull of Hospitality: #157 - The Push & Pull of Hospitality ***** We've gotten so used to yelling that I wonder if we've forgotten how to whisper. This week's episode is all about the push and pull of hospitality, and I'm inviting you to do a bit more listening than you have in the past. In turn, I think you'll find your customers and staff will be more willing to lean in and listen to what you have to say. Listen in. One quick favor... Take a minute to log a rating and a review on APPLE PODCASTS. Same with SPOTIFY. Thanks! by RESTAURANT STRATEGY

19 min listen

The Power of Routine: #145 - The Power of Routine This week's episode is also sponsored by STOCK MFG. With Stock you get all the style of retail, with the price, continuity, and customer service of a traditional uniform vendor. They offer an assortment of everyday items that are ready to ship with no minimum order quantity, and can also create custom uniforms to fit any aesthetic. Visit: stockmfg.co/chip to get get started. ***** How do you prepare for the year ahead? Some rely on resolutions, while others set a series of ambitious goals. There is no wrong way to do it, but as scientists continue to study the subject of motivation and goal-setting we are getting a clearer picture of the best ways we can set ourselves up for success. For those who need a little inspiration I’m going to share some ideas and insights from a few of my favorite thought leaders. Links to all of the articles and books are listed below! IMPORTANT LINKS: HBR Article - "To Achieve Big Goals, Start With Small by RESTAURANT STRATEGY

30 min listen

What Disney Taught Me About the Future of Hospitality: #152 - What Disney Taught Me About the Future of Hospitality ***** I'm recording this in the closet of my hotel room at Walt Disney World after a whirlwind week here at the parks. Join me as I share my biggest takeaways! *****Register for my FREE webinar on January 24 and 25 all about the Two Secrets to Restaurant Profitability: www.restaurantstrategypodcast.com/webinar by RESTAURANT STRATEGY

26 min listen

Maslow's Heirarchy of DINING Needs: #159 - Maslow's Heirarchy of DINING Needs ***** This week's episode is brought to you by: VIRTUAL RESTAURANT GROUP They offer innovative, turnkey delivery-only brands that you're able to easily operate out of your existing restaurant with very little disruption to your current operation. Onboarding is super easy, with recipe guides, and step-by-step training for you and your staff. Visit the link below and use the promo code CHIP2021 to get started. That link is in the show notes VISIT: https://www.virtualrestaurantgroup.com/chip ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** Abraham Maslow was an influential by RESTAURANT STRATEGY

22 min listen

INTERVIEW with Bret Csencsitz, Owner of the Relaunched Gotham Restaurant: #148 - INTERVIEW with Bret Csencsitz, Owner of the Relaunched Gotham Restaurant ***** Register for my FREE webinar on January 24 and 25 all about the Two Secrets to Restaurant Profitability : https://www.restaurantstrategypodcast.com/webinar ***** This week's episode is brought to you by: VIRTUAL RESTAURANT GROUP They offer innovative, turnkey delivery-only brands that you're able to easily operate out of your existing restaurant with very little disruption to your current operation. Onboarding is super easy, with recipe guides, and step-by-step training for you and your staff. Visit the link below and use the promo code CHIP2021 to get started. That link is in the show notes VISIT: https://www.virtualrestaurantgroup.com/chip ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Us by RESTAURANT STRATEGY

75 min listen

Pick One Thing & Do It Well: #151 - Pick One Thing & Do It Well ***** Want to get $500 off my new digital course, RESTAURANT RECHARGE? Send me an email and I'll get you an exclusive promo code! CONTACT chip@chipklose.com ***** This week's episode is brought to you by: VIRTUAL RESTAURANT GROUP They offer innovative, turnkey delivery-only brands that you're able to easily operate out of your existing restaurant with very little disruption to your current operation. Onboarding is super easy, with recipe guides, and step-by-step training for you and your staff. Visit the link below and use the promo code CHIP2021 to get started. That link is in the show notes VISIT: https://www.virtualrestaurantgroup.com/chip ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in by RESTAURANT STRATEGY

17 min listen

Diving Into the Metaverse: #178 - Diving Into the Metaverse ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? Listeners of this show get to try MarginEdge FREE for 30 days. No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is a modern team management platform, designed by restaurateurs, for restaurateurs. It integrates seamlessly with the POS and Payroll systems you already use to give your team a competitive advantage. And guess what? Listeners of the show get their first 3 months FREE! VISIT: https://www.7shifts.com/restaurantstrategy ***** CONSUMER TRENDS (Part 6/10) Welcome to the sixth installment in a 10-episode arc where I'm breaking down the biggest consumer trends we're seeing right now, with a particular focus on how they're going to affect our industry. Today we're tackling something pretty sc by RESTAURANT STRATEGY

21 min listen

Do You Sell T-Shirts in Your Restaurant: #155 - Do You Sell T-Shirts in Your Restaurant? ***** This week's episode is brought to you by: VIRTUAL RESTAURANT GROUP They offer innovative, turnkey delivery-only brands that you're able to easily operate out of your existing restaurant with very little disruption to your current operation. Onboarding is super easy, with recipe guides, and step-by-step training for you and your staff. Visit the link below and use the promo code CHIP2021 to get started. That link is in the show notes VISIT: https://www.virtualrestaurantgroup.com/chip ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** It's not so much about by RESTAURANT STRATEGY

28 min listen

Looking 5 Years Into the Future: #149 - Looking 5 Years Into the Future This week's episode is also sponsored by STOCK MFG. With Stock you get all the style of retail, with the price, continuity, and customer service of a traditional uniform vendor. They offer an assortment of everyday items that are ready to ship with no minimum order quantity, and can also create custom uniforms to fit any aesthetic. Visit: stockmfg.co/chip to get get started. ***** The "restaurant" has gone basically unchanged over the past two centuries, and yet because of the pandemic the world is changing at incredible speeds all around us. Retail, travel, medicine, education, and more... all of it has been upended due to technology and changing consumer behavior over the past twenty years. And yet the restaurant industry resisted. But we can no longer afford to resist the call. On this week's episode I'm walking you through the inevitable changes that will reshape our industry. We can utilize them to make mor by RESTAURANT STRATEGY

40 min listen

How to Optimize a Restaurant Website: #153 - How to Optimize a Restaurant Website ***** Want to get $500 off my new digital course, RESTAURANT RECHARGE? Send me an email and I'll get you an exclusive promo code! CONTACT chip@chipklose.com ***** This week's episode is brought to you by: VIRTUAL RESTAURANT GROUP They offer innovative, turnkey delivery-only brands that you're able to easily operate out of your existing restaurant with very little disruption to your current operation. Onboarding is super easy, with recipe guides, and step-by-step training for you and your staff. Visit the link below and use the promo code CHIP2021 to get started. That link is in the show notes VISIT: https://www.virtualrestaurantgroup.com/chip ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of thi by RESTAURANT STRATEGY

21 min listen

A System for Everything in Your Restaurant: #147 - A System for Everything in Your Restaurant ***** Interested in joining my mastermind group, RESTAURANT ACCELERATOR? Click the link below and schedule a FREE strategy session: https://www.restaurantstrategypodcast.com/schedule ***** This week's episode is brought to you by: VIRTUAL RESTAURANT GROUP They offer innovative, turnkey delivery-only brands that you're able to easily operate out of your existing restaurant with very little disruption to your current operation. Onboarding is super easy, with recipe guides, and step-by-step training for you and your staff. Visit the link below and use the promo code CHIP2021 to get started. That link is in the show notes VISIT: https://www.virtualrestaurantgroup.com/chip ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to th by RESTAURANT STRATEGY

26 min listen

How to Leverage ChatGPT for Your Restaurant: #220 - How to Leverage ChatGPT for Your Restaurant ***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** This week's episode is brought to you by: DAVO Don’t let sales tax spoil your business. Stay on top of sales tax with automation from DAVO by Avalara so you can spend less time in the back office, and more time in the front of house. Click the link below to learn more and try DAVO free for the first month: VISIT: https://www.DAVOsalestax.com/restaurantstrategy ***** Unless you've been living under a rock, you know that ChatGPT has been making waves over the last several months. But can restaurants leverage the software to bring more efficiency to what t by RESTAURANT STRATEGY

45 min listen

The Digital Revolution: #175 - The Digital Revolution ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo. ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** CONSUMER TRENDS (Part 3/10) Welcome to the third installment of a 10-episode arc where I'm breaking down the biggest consumer trends we're seeing right now, with a particular by RESTAURANT STRATEGY

30 min listen

The 10 Biggest Mistakes That Keep Restaurants from Hitting Maximum Profitability: #161 - The 10 Biggest Mistakes That Keep Restaurants from Hitting Maximum Profitability ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? Listeners of this show get to try MarginEdge FREE for 30 days. No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is a modern team management platform, designed by restaurateurs, for restaurateurs. It integrates seamlessly with the POS and Payroll systems you already use to give your team a competitive advantage. And guess what? Listeners of the show get their first 3 months FREE! VISIT: https://www.7shifts.com/restaurantstrategy ***** I've spent the last 22 years working in restaurants. I love this industry and I love the people I get to work with in this industry? But for me the best part by RESTAURANT STRATEGY

38 min listen

INTERVIEW: The Return of Shawn Walchef, King of Smartphone Storytelling: #146 - The Return of Shawn Walchef, King of Smartphone Storytelling This week's episode is also sponsored by STOCK MFG. With Stock you get all the style of retail, with the price, continuity, and customer service of a traditional uniform vendor. They offer an assortment of everyday items that are ready to ship with no minimum order quantity, and can also create custom uniforms to fit any aesthetic. Visit: stockmfg.co/chip to get get started. ***** Shawn Walchef is the host of the Digital Hospitality Podcast and the owner of Cali BBQ in San Diego, CA. He first appeared on the show back on Episode 130 and I just had to have him back to talk all about how to get more social in the new year. We're talking about how to tell compelling stories so that the world discovers you and becomes part of the tribe. Well worth the listen! IMPORTANT LINKS: Digital Hospitality Podcast: https://calibbq.media/podcast-episodes/ Cal by RESTAURANT STRATEGY

68 min listen

INTERVIEW with the Owners of NYC Favorite, Harlem Shake: #158 - INTERVIEW with the Owners of NYC Favorite, Harlem Shake ***** Harlem Shake is a fan favorite in its namesake neighborhood and they recently branched out into Brooklyn to open a second location. I had the opportunity to sit down with co-owners, Jelena Pasic & Dardra Coaxum, to talk all about systems, growth, and what comes next for this 8-year old brand. IMPORTANT LINKS: Harlem Shake Website - https://www.harlemshakenyc.com Profile in Edible Brooklyn - https://www.ediblebrooklyn.com/2021/harlem-shake-expands-to-brooklyn/ by RESTAURANT STRATEGY

63 min listen

Integrating Hospitality and Tech with Popmenu Co-Founders, Brendan Sweeney and Tony Roy: #172 - Integrating Hospitality and Tech with Popmenu Co-Founders, Brendan Sweeney and Tony Roy ***** Ready to learn more about the Restaurant Accelerator Group Coaching Program? Click the link to set up a FREE 45-minute Strategy Session with me to see if you're a good fit: https://www.restaurantstrategypodcast.com/schedule ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo. ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your busi by RESTAURANT STRATEGY

80 min listen

The Push for Experiences: #174 - The Push for Experiences ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? Listeners of this show get to try MarginEdge FREE for 30 days. No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is a modern team management platform, designed by restaurateurs, for restaurateurs. It integrates seamlessly with the POS and Payroll systems you already use to give your team a competitive advantage. And guess what? Listeners of the show get their first 3 months FREE! VISIT: https://www.7shifts.com/restaurantstrategy ***** CONSUMER TRENDS (Part 2/10) Welcome to the second installment of a 10-episode arc where I'm breaking down the biggest consumer trends we're seeing right now, with a particular focus on how they're going to affect our industry. Today we're talking all about how the nex by RESTAURANT STRATEGY

18 min listen

INTERVIEW with Danielle McCusker, Owner of the Denver-Based Startup, Peer Brands: #154 - INTERVIEW with Danielle McCusker, Owner of the Denver-Based Startup, Peer Brands ***** Danielle McCusker created Peer Brands out of sheer desperation. She was driven to launch a healthy ghost kitchen concept in her hometown of Denver, CO. But after struggling for more than a year to find a space she gave up. It was through that struggle that she realized there was a need in the market... a tool that could help connect landlords and small business owners. Less than a year later Peer Brands was born. What does the company do? Peer Brands is basically like AirBnb, matching small business owners with commercial kitchen space. And it's helping launch a new generation of food service businesses. I had the great fortune of sitting down to chat with Danielle, and I can't wait for you to hear what she's working on. Curious to learn more about her company? Visit: https://www.peerbrands.com by RESTAURANT STRATEGY

52 min listen

Talking Evolution and the Importance of a Growth Mindset with Chef Michael Reed: #183 - Talking Evolution and the Importance of a Growth Mindset with Chef Michael Reed ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo. ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** Chef Michael Reed is a bit old school. He started his career at by RESTAURANT STRATEGY

60 min listen

The Two Problems That Restaurants Are Solving: #167 - The Two Problems That Restaurants Are Solving ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** Seth Godin is an award-winning author, a noted public speaker, a podcast host, and very famous blogger. He publishes a daily post and on April 9, he wrote something that I believe has direct applications to what we do in the restaurant industry. This week's episode is short and sweet, but packed with insights. IMPORTANT LINKS Seth's Blog from April 9, 2022: https://seths.blog/2022/04/convenience-and-boredom/ The Akimbo Podcast: https://www.akimbo.link Ready to join our 3-Day Marketing Challenge? I by RESTAURANT STRATEGY

20 min listen

INTERVIEW with Award-Winning Bar Director, Jonathan Howard: #164 - INTERVIEW with Award-Winning Bar Director, Jonathan Howard ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** Restaurant Strategy recently celebrated its 3rd Anniversary, and I'm embarrassed to say that I've sort of ignored beverage. But no more! On this week's episode I'm thrilled to be speaking with my friend and colleague, Jon Howard, all about how to build (and maintain) a profitable bar program. He's sharing tips from his two decades in the industry so do not miss this one. IMPORTANT LINKS Jon Howard's IG: https://www.instagram.com/jonnybhoward/ Chef Sean Brock's IG: https://w by RESTAURANT STRATEGY

79 min listen

INTERVIEW: Talking "People" With Author Matt Rolfe: #156 - INTERVIEW: All About "the People" With Author, Matt Rolfe ***** This week's episode is brought to you by: VIRTUAL RESTAURANT GROUP They offer innovative, turnkey delivery-only brands that you're able to easily operate out of your existing restaurant with very little disruption to your current operation. Onboarding is super easy, with recipe guides, and step-by-step training for you and your staff. Visit the link below and use the promo code CHIP2021 to get started. That link is in the show notes VISIT: https://www.virtualrestaurantgroup.com/chip ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy by RESTAURANT STRATEGY

62 min listen

INTERVIEW with Josh Kopel, Host of the Full Comp Podcast: #150 - INTERVIEW with Josh Kopel, Host of the Full Comp Podcast This week's episode is also sponsored by STOCK MFG. With Stock you get all the style of retail, with the price, continuity, and customer service of a traditional uniform vendor. They offer an assortment of everyday items that are ready to ship with no minimum order quantity, and can also create custom uniforms to fit any aesthetic. Visit: stockmfg.co/chip to get get started. ***** Josh Kopel is a restaurauteur, content creator, and host of the Full Comp Podcast. I had the great fortune of appearing on his show, and will soon be the guest host on the new season of his other show, Restaurant Marketing School. But I had the great fortune of sitting with him to chat all about the state of the industry. You'll see over the course of this conversation that we disagree about some things, but what we share is a passion for this industry... and a desire to help those who by RESTAURANT STRATEGY

53 min listen

Takeaways from the BAR & RESTAURANT EXPO in Las Vegas: #163 - Takeaways from the Bar & Restaurant Expo in Las Vegas ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** Last month I had the privilege of speaking at the BAR & RESTAURANT EXPO out in Las Vegas. It's an event that I've been dying to attend for a few years now, but Covid sort of scrambled those plans. Well, the party was back in full swing and I was thrilled to join a killer lineup of speakers on the first day of the event. On this week's episode I'm sharing my insights from the show itself, and then some of my observations while dining out in the city of sin. Best of all, these are some l by RESTAURANT STRATEGY

24 min listen

Talking All About Your Tech Stack: #190 - Talking All About Your Tech Stack ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? Listeners of this show get to try MarginEdge FREE for 30 days. No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy ***** We're talking all about tech stack, and I'm sharing specific recommendat by RESTAURANT STRATEGY

39 min listen

What a Lemonade Stand Can Teach Us About Business: #184 - What a Lemonade Stand Can Teach Us About Business ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo. ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** After 20 years, my family and I made the big move out of NYC. We now live about thirty minutes outside the city in the New by RESTAURANT STRATEGY

27 min listen

Finding the Next Great Restaurant Space with Kyle Inserra: #166 - Finding the Next Great Restaurant Space with Kyle Inserra ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? Listeners of this show get to try MarginEdge FREE for 30 days. No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is a modern team management platform, designed by restaurateurs, for restaurateurs. It integrates seamlessly with the POS and Payroll systems you already use to give your team a competitive advantage. And guess what? Listeners of the show get their first 3 months FREE! VISIT: https://www.7shifts.com/restaurantstrategy ***** Everything you need to know about Kyle Inserra: TikTok: https://www.tiktok.com/@kyleinserra LinkedIn: https://www.linkedin.com/in/kyleinserra/ Twitter: https://twitter.com/kyleinserra Curious to see if by RESTAURANT STRATEGY

64 min listen

Your Questions Answered!: #204 - Your Questions Answered! ***** This week's episode is brought to you by: DAVO Don’t let sales tax spoil your business. Stay on top of sales tax with automation from DAVO by Avalara so you can spend less time in the back office, and more time in the front of house. Click the link below to learn more and try DAVO free for the first month: VISIT: https://www.DAVOsalestax.com/restaurantstrategy ***** Sign up for my FREE Webinar on January 24 & 25 and learn my 5-Step Framework for Marketing Your Restaurant the RIGHT Way. This is an hourlong webinar that I am only giving twice. We're capping each one at 100 people, so secure your spot now! REGISTER: https://www.restaurantstrategypodcast.com/two-secrets-profitability-jan ***** It's been a while since I've done one of these... in fact Episode 85 was the last time... so I think we can agree that we are loooooooooong overdue. Today is the first of two Q&A episodes. I put out a request for questions and you gu by RESTAURANT STRATEGY

22 min listen

Rural Urbanites: #180 - Rural Urbanites ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo. ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** CONSUMER TRENDS (Part 8/10) Welcome to the eighth installment of a 10-episode arc where I'm breaking down the biggest consumer trends we're seeing right now, with a particular focus on how t by RESTAURANT STRATEGY

19 min listen

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The Difference Between Leadership and Management

The Difference Between Leadership and Management

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