Understanding Your Mission, Vision, and Values

INTERVIEW with Josh Kopel, Host of the Full Comp Podcast: #150 - INTERVIEW with Josh Kopel, Host of the Full Comp Podcast This week's episode is also sponsored by STOCK MFG. With Stock you get all the style of retail, with the price, continuity, and customer service of a traditional uniform vendor. They offer an assortment of everyday items that are ready to ship with no minimum order quantity, and can also create custom uniforms to fit any aesthetic. Visit: stockmfg.co/chip to get get started. ***** Josh Kopel is a restaurauteur, content creator, and host of the Full Comp Podcast. I had the great fortune of appearing on his show, and will soon be the guest host on the new season of his other show, Restaurant Marketing School. But I had the great fortune of sitting with him to chat all about the state of the industry. You'll see over the course of this conversation that we disagree about some things, but what we share is a passion for this industry... and a desire to help those who by RESTAURANT STRATEGY

53 min listen

Do You Sell T-Shirts in Your Restaurant: #155 - Do You Sell T-Shirts in Your Restaurant? ***** This week's episode is brought to you by: VIRTUAL RESTAURANT GROUP They offer innovative, turnkey delivery-only brands that you're able to easily operate out of your existing restaurant with very little disruption to your current operation. Onboarding is super easy, with recipe guides, and step-by-step training for you and your staff. Visit the link below and use the promo code CHIP2021 to get started. That link is in the show notes VISIT: https://www.virtualrestaurantgroup.com/chip ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** It's not so much about by RESTAURANT STRATEGY

28 min listen

Maslow's Heirarchy of DINING Needs: #159 - Maslow's Heirarchy of DINING Needs ***** This week's episode is brought to you by: VIRTUAL RESTAURANT GROUP They offer innovative, turnkey delivery-only brands that you're able to easily operate out of your existing restaurant with very little disruption to your current operation. Onboarding is super easy, with recipe guides, and step-by-step training for you and your staff. Visit the link below and use the promo code CHIP2021 to get started. That link is in the show notes VISIT: https://www.virtualrestaurantgroup.com/chip ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** Abraham Maslow was an influential by RESTAURANT STRATEGY

22 min listen

What Disney Taught Me About the Future of Hospitality: #152 - What Disney Taught Me About the Future of Hospitality ***** I'm recording this in the closet of my hotel room at Walt Disney World after a whirlwind week here at the parks. Join me as I share my biggest takeaways! *****Register for my FREE webinar on January 24 and 25 all about the Two Secrets to Restaurant Profitability: www.restaurantstrategypodcast.com/webinar by RESTAURANT STRATEGY

26 min listen

The Power of Routine: #145 - The Power of Routine This week's episode is also sponsored by STOCK MFG. With Stock you get all the style of retail, with the price, continuity, and customer service of a traditional uniform vendor. They offer an assortment of everyday items that are ready to ship with no minimum order quantity, and can also create custom uniforms to fit any aesthetic. Visit: stockmfg.co/chip to get get started. ***** How do you prepare for the year ahead? Some rely on resolutions, while others set a series of ambitious goals. There is no wrong way to do it, but as scientists continue to study the subject of motivation and goal-setting we are getting a clearer picture of the best ways we can set ourselves up for success. For those who need a little inspiration I’m going to share some ideas and insights from a few of my favorite thought leaders. Links to all of the articles and books are listed below! IMPORTANT LINKS: HBR Article - "To Achieve Big Goals, Start With Small by RESTAURANT STRATEGY

30 min listen

INTERVIEW with Bret Csencsitz, Owner of the Relaunched Gotham Restaurant: #148 - INTERVIEW with Bret Csencsitz, Owner of the Relaunched Gotham Restaurant ***** Register for my FREE webinar on January 24 and 25 all about the Two Secrets to Restaurant Profitability : https://www.restaurantstrategypodcast.com/webinar ***** This week's episode is brought to you by: VIRTUAL RESTAURANT GROUP They offer innovative, turnkey delivery-only brands that you're able to easily operate out of your existing restaurant with very little disruption to your current operation. Onboarding is super easy, with recipe guides, and step-by-step training for you and your staff. Visit the link below and use the promo code CHIP2021 to get started. That link is in the show notes VISIT: https://www.virtualrestaurantgroup.com/chip ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Us by RESTAURANT STRATEGY

75 min listen

Pick One Thing & Do It Well: #151 - Pick One Thing & Do It Well ***** Want to get $500 off my new digital course, RESTAURANT RECHARGE? Send me an email and I'll get you an exclusive promo code! CONTACT chip@chipklose.com ***** This week's episode is brought to you by: VIRTUAL RESTAURANT GROUP They offer innovative, turnkey delivery-only brands that you're able to easily operate out of your existing restaurant with very little disruption to your current operation. Onboarding is super easy, with recipe guides, and step-by-step training for you and your staff. Visit the link below and use the promo code CHIP2021 to get started. That link is in the show notes VISIT: https://www.virtualrestaurantgroup.com/chip ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in by RESTAURANT STRATEGY

17 min listen

Talking FREE MONEY with CPA, Catherine Tindall: #168 - Talking FREE MONEY with CPA, Catherine Tindall ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** Catherine Tindall is here to talk about tax planning, accounting best practices, and how the Employee Retention Credit is basically FREE MONEY for restaurants. Tune in to learn more! IMPORTANT LINKS Dominion Enterprise Services: https://dominiones.com Catherine Tindall on LinkedIn: https://www.linkedin.com/in/ctindallcpa/ Employee Retention Credit: https://www.irs.gov/coronavirus/employee-retention-credit Ready to join our 3-Day Marketing Challenge? It's totally free and you can sign up here: htt by RESTAURANT STRATEGY

65 min listen

The Two Problems That Restaurants Are Solving: #167 - The Two Problems That Restaurants Are Solving ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** Seth Godin is an award-winning author, a noted public speaker, a podcast host, and very famous blogger. He publishes a daily post and on April 9, he wrote something that I believe has direct applications to what we do in the restaurant industry. This week's episode is short and sweet, but packed with insights. IMPORTANT LINKS Seth's Blog from April 9, 2022: https://seths.blog/2022/04/convenience-and-boredom/ The Akimbo Podcast: https://www.akimbo.link Ready to join our 3-Day Marketing Challenge? I by RESTAURANT STRATEGY

20 min listen

INTERVIEW: Talking All Things Staffing with One Haus Founder, Mike Hewitt: #160 - INTERVIEW: Talking All Things Staffing with One Haus Founder, Mike Hewitt ***** This week's episode is brought to you by: VIRTUAL RESTAURANT GROUP They offer innovative, turnkey delivery-only brands that you're able to easily operate out of your existing restaurant with very little disruption to your current operation. Onboarding is super easy, with recipe guides, and step-by-step training for you and your staff. Visit the link below and use the promo code CHIP2021 to get started. That link is in the show notes VISIT: https://www.virtualrestaurantgroup.com/chip ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: by RESTAURANT STRATEGY

58 min listen

What I Learned From a Year of Travel: #202 - What I Learned From a Year of Travel ***** This week's episode is brought to you by: SPOTON You may think of them as a POS system, but SpotOn is so much more. With SpotOn you get a seamless restaurant tech solution that actually boosts revenue and manages costs. Book a demo today and see how SpotOn is changing the whole game. VISIT: https://www.spoton.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy ***** A few years back I by RESTAURANT STRATEGY

41 min listen

A System for Everything in Your Restaurant: #147 - A System for Everything in Your Restaurant ***** Interested in joining my mastermind group, RESTAURANT ACCELERATOR? Click the link below and schedule a FREE strategy session: https://www.restaurantstrategypodcast.com/schedule ***** This week's episode is brought to you by: VIRTUAL RESTAURANT GROUP They offer innovative, turnkey delivery-only brands that you're able to easily operate out of your existing restaurant with very little disruption to your current operation. Onboarding is super easy, with recipe guides, and step-by-step training for you and your staff. Visit the link below and use the promo code CHIP2021 to get started. That link is in the show notes VISIT: https://www.virtualrestaurantgroup.com/chip ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to th by RESTAURANT STRATEGY

26 min listen

Looking 5 Years Into the Future: #149 - Looking 5 Years Into the Future This week's episode is also sponsored by STOCK MFG. With Stock you get all the style of retail, with the price, continuity, and customer service of a traditional uniform vendor. They offer an assortment of everyday items that are ready to ship with no minimum order quantity, and can also create custom uniforms to fit any aesthetic. Visit: stockmfg.co/chip to get get started. ***** The "restaurant" has gone basically unchanged over the past two centuries, and yet because of the pandemic the world is changing at incredible speeds all around us. Retail, travel, medicine, education, and more... all of it has been upended due to technology and changing consumer behavior over the past twenty years. And yet the restaurant industry resisted. But we can no longer afford to resist the call. On this week's episode I'm walking you through the inevitable changes that will reshape our industry. We can utilize them to make mor by RESTAURANT STRATEGY

40 min listen

The 10 Biggest Mistakes That Keep Restaurants from Hitting Maximum Profitability: #161 - The 10 Biggest Mistakes That Keep Restaurants from Hitting Maximum Profitability ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? Listeners of this show get to try MarginEdge FREE for 30 days. No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is a modern team management platform, designed by restaurateurs, for restaurateurs. It integrates seamlessly with the POS and Payroll systems you already use to give your team a competitive advantage. And guess what? Listeners of the show get their first 3 months FREE! VISIT: https://www.7shifts.com/restaurantstrategy ***** I've spent the last 22 years working in restaurants. I love this industry and I love the people I get to work with in this industry? But for me the best part by RESTAURANT STRATEGY

38 min listen

How to Optimize a Restaurant Website: #153 - How to Optimize a Restaurant Website ***** Want to get $500 off my new digital course, RESTAURANT RECHARGE? Send me an email and I'll get you an exclusive promo code! CONTACT chip@chipklose.com ***** This week's episode is brought to you by: VIRTUAL RESTAURANT GROUP They offer innovative, turnkey delivery-only brands that you're able to easily operate out of your existing restaurant with very little disruption to your current operation. Onboarding is super easy, with recipe guides, and step-by-step training for you and your staff. Visit the link below and use the promo code CHIP2021 to get started. That link is in the show notes VISIT: https://www.virtualrestaurantgroup.com/chip ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of thi by RESTAURANT STRATEGY

21 min listen

The Push for Experiences: #174 - The Push for Experiences ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? Listeners of this show get to try MarginEdge FREE for 30 days. No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is a modern team management platform, designed by restaurateurs, for restaurateurs. It integrates seamlessly with the POS and Payroll systems you already use to give your team a competitive advantage. And guess what? Listeners of the show get their first 3 months FREE! VISIT: https://www.7shifts.com/restaurantstrategy ***** CONSUMER TRENDS (Part 2/10) Welcome to the second installment of a 10-episode arc where I'm breaking down the biggest consumer trends we're seeing right now, with a particular focus on how they're going to affect our industry. Today we're talking all about how the nex by RESTAURANT STRATEGY

18 min listen

Leveraging Third-Party Delivery Apps: #169 - Leveraging Third-Party Delivery Apps ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? Listeners of this show get to try MarginEdge FREE for 30 days. No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is a modern team management platform, designed by restaurateurs, for restaurateurs. It integrates seamlessly with the POS and Payroll systems you already use to give your team a competitive advantage. And guess what? Listeners of the show get their first 3 months FREE! VISIT: https://www.7shifts.com/restaurantstrategy ***** What if I told you that third-party delivery apps like GrubHub, DoorDash, and UberEats were the best thing to ever happen to our industry? It's more true than you think. Don't believe me? Tune in if you're willing to give me 20 minutes or so to by RESTAURANT STRATEGY

27 min listen

INTERVIEW: Talking "People" With Author Matt Rolfe: #156 - INTERVIEW: All About "the People" With Author, Matt Rolfe ***** This week's episode is brought to you by: VIRTUAL RESTAURANT GROUP They offer innovative, turnkey delivery-only brands that you're able to easily operate out of your existing restaurant with very little disruption to your current operation. Onboarding is super easy, with recipe guides, and step-by-step training for you and your staff. Visit the link below and use the promo code CHIP2021 to get started. That link is in the show notes VISIT: https://www.virtualrestaurantgroup.com/chip ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy by RESTAURANT STRATEGY

62 min listen

INTERVIEW with Danielle McCusker, Owner of the Denver-Based Startup, Peer Brands: #154 - INTERVIEW with Danielle McCusker, Owner of the Denver-Based Startup, Peer Brands ***** Danielle McCusker created Peer Brands out of sheer desperation. She was driven to launch a healthy ghost kitchen concept in her hometown of Denver, CO. But after struggling for more than a year to find a space she gave up. It was through that struggle that she realized there was a need in the market... a tool that could help connect landlords and small business owners. Less than a year later Peer Brands was born. What does the company do? Peer Brands is basically like AirBnb, matching small business owners with commercial kitchen space. And it's helping launch a new generation of food service businesses. I had the great fortune of sitting down to chat with Danielle, and I can't wait for you to hear what she's working on. Curious to learn more about her company? Visit: https://www.peerbrands.com by RESTAURANT STRATEGY

52 min listen

Finding the Next Great Restaurant Space with Kyle Inserra: #166 - Finding the Next Great Restaurant Space with Kyle Inserra ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? Listeners of this show get to try MarginEdge FREE for 30 days. No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is a modern team management platform, designed by restaurateurs, for restaurateurs. It integrates seamlessly with the POS and Payroll systems you already use to give your team a competitive advantage. And guess what? Listeners of the show get their first 3 months FREE! VISIT: https://www.7shifts.com/restaurantstrategy ***** Everything you need to know about Kyle Inserra: TikTok: https://www.tiktok.com/@kyleinserra LinkedIn: https://www.linkedin.com/in/kyleinserra/ Twitter: https://twitter.com/kyleinserra Curious to see if by RESTAURANT STRATEGY

64 min listen

6 Ways That Travel Changes Us: #165 - 6 Ways That Travel Changes Us ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? Listeners of this show get to try MarginEdge FREE for 30 days. No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is a modern team management platform, designed by restaurateurs, for restaurateurs. It integrates seamlessly with the POS and Payroll systems you already use to give your team a competitive advantage. And guess what? Listeners of the show get their first 3 months FREE! VISIT: https://www.7shifts.com/restaurantstrategy ***** "Travel changes you." That's what they say right? And it's true. I come back different every time I visit another country. I just returned from a 9-day vacation with my family to the Amalfi Coast, and I want to share 6 takeaways with you... observations, insi by RESTAURANT STRATEGY

34 min listen

INTERVIEW: The Return of Shawn Walchef, King of Smartphone Storytelling: #146 - The Return of Shawn Walchef, King of Smartphone Storytelling This week's episode is also sponsored by STOCK MFG. With Stock you get all the style of retail, with the price, continuity, and customer service of a traditional uniform vendor. They offer an assortment of everyday items that are ready to ship with no minimum order quantity, and can also create custom uniforms to fit any aesthetic. Visit: stockmfg.co/chip to get get started. ***** Shawn Walchef is the host of the Digital Hospitality Podcast and the owner of Cali BBQ in San Diego, CA. He first appeared on the show back on Episode 130 and I just had to have him back to talk all about how to get more social in the new year. We're talking about how to tell compelling stories so that the world discovers you and becomes part of the tribe. Well worth the listen! IMPORTANT LINKS: Digital Hospitality Podcast: https://calibbq.media/podcast-episodes/ Cal by RESTAURANT STRATEGY

68 min listen

Two Things All Restaurants NEED to Succeed: #188 - Two Things All Restaurants NEED to Succeed ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo. ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** I've spent my entire adult life -- 22 years -- working in hospitality. For the past 7 years I've been working primarily as a restaurant c by RESTAURANT STRATEGY

37 min listen

Talking Entrepreneurship and Social Change with T2D Founder, Tom Foley: #170 - Talking Entrepreneurship and Social Change with T2D Founder, Tom Foley ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? Listeners of this show get to try MarginEdge FREE for 30 days. No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is a modern team management platform, designed by restaurateurs, for restaurateurs. It integrates seamlessly with the POS and Payroll systems you already use to give your team a competitive advantage. And guess what? Listeners of the show get their first 3 months FREE! VISIT: https://www.7shifts.com/restaurantstrategy ***** Tom Foley has a winding background that eventually led him to the restaurant industry. Now he's changing things up from the inside out. IMPORTANT LINKS: T2D - https://www.t2dc by RESTAURANT STRATEGY

73 min listen

The Push & Pull of Hospitality: #157 - The Push & Pull of Hospitality ***** We've gotten so used to yelling that I wonder if we've forgotten how to whisper. This week's episode is all about the push and pull of hospitality, and I'm inviting you to do a bit more listening than you have in the past. In turn, I think you'll find your customers and staff will be more willing to lean in and listen to what you have to say. Listen in. One quick favor... Take a minute to log a rating and a review on APPLE PODCASTS. Same with SPOTIFY. Thanks! by RESTAURANT STRATEGY

19 min listen

Takeaways from the BAR & RESTAURANT EXPO in Las Vegas: #163 - Takeaways from the Bar & Restaurant Expo in Las Vegas ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** Last month I had the privilege of speaking at the BAR & RESTAURANT EXPO out in Las Vegas. It's an event that I've been dying to attend for a few years now, but Covid sort of scrambled those plans. Well, the party was back in full swing and I was thrilled to join a killer lineup of speakers on the first day of the event. On this week's episode I'm sharing my insights from the show itself, and then some of my observations while dining out in the city of sin. Best of all, these are some l by RESTAURANT STRATEGY

24 min listen

Talking Evolution and the Importance of a Growth Mindset with Chef Michael Reed: #183 - Talking Evolution and the Importance of a Growth Mindset with Chef Michael Reed ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo. ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** Chef Michael Reed is a bit old school. He started his career at by RESTAURANT STRATEGY

60 min listen

The Great Life Reset: #177 - The Great Life Reset ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? Listeners of this show get to try MarginEdge FREE for 30 days. No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is a modern team management platform, designed by restaurateurs, for restaurateurs. It integrates seamlessly with the POS and Payroll systems you already use to give your team a competitive advantage. And guess what? Listeners of the show get their first 3 months FREE! VISIT: https://www.7shifts.com/restaurantstrategy ***** CONSUMER TRENDS (Part 5/10) Welcome to the fifth installment in a 10-episode arc where I'm breaking down the biggest consumer trends we're seeing right now, with a particular focus on how they're going to affect our industry. On today's episode we're continuing the conversati by RESTAURANT STRATEGY

20 min listen

INTERVIEW with Mark Kelegian, Owner of LA's Iconic, Randy's Donuts: #162 - INTERVIEW with Mark Kelegian, Owner of LA's Iconic, Randy's Donuts ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? Listeners of this show get to try MarginEdge FREE for 30 days. No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is a modern team management platform, designed by restaurateurs, for restaurateurs. It integrates seamlessly with the POS and Payroll systems you already use to give your team a competitive advantage. And guess what? Listeners of the show get their first 3 months FREE! VISIT: https://www.7shifts.com/restaurantstrategy ***** Mark Kelegian is reinventing Randy's Donuts and growing the brand at a breakneck space. The original -- celebrating 70 years in Los Angeles -- still boasts the giant donut on the roof.. by RESTAURANT STRATEGY

65 min listen

Your Marketing is Broken (Here's How to Fix It!): #192 - Your Marketing is Broken (Here's How to Fix It!) ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo. ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** I spend most of my week talking with restaurant owners from all over the world, and so it's easy for me to spot trends. There by RESTAURANT STRATEGY

42 min listen

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Understanding Your Mission, Vision, and Values

Understanding Your Mission, Vision, and Values

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