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Yotpo - Great brands are Built on Happy Customers

Yotpo - Great brands are Built on Happy Customers

FromThe Story of a Brand


Yotpo - Great brands are Built on Happy Customers

FromThe Story of a Brand

ratings:
Length:
32 minutes
Released:
Dec 14, 2021
Format:
Podcast episode

Description

**This episode is brought to you by MuteSix, Ordergroove, Repeat, and CartText**   “No one knows what they're doing; they’re all just figuring it out,” that's the best career advice Rosa has ever received. In part 2, Rosa Hu, Vice President of Product Marketing for Yotpo, mentions their Amazing Women in E-Commerce program that recognizes visionary women in the industry. Rosa has learned to be fearless. She advises people to go for their dream job, connect with people, be persistent, leave toxicity and find the right people to work and grow with. Yotpo specializes in strengthening and retaining relationships between a brand and its customers. The company believes customers' loyalty is earned and reviewers are a brand's best value differentiator. She discusses: * Yotpo’s amazing women in e-commerce program * Lessons learned * Yotpo’s offerings * Example of reviewers * Products that work together * Retaining relationships with customers * Customer criteria * What onboarding looks like * What's next Join Ramon Vela and Rosa Hu as they break down the inside story on The Story of a Brand. For more on Yotpo, visit: https://www.yotpo.com/  Subscribe and Listen to the podcast on all major apps. Simply search for “The Story of a Brand.” Click here to listen on Apple Podcast or Spotify. * OUR SHOW IS MADE POSSIBLE WITH THE SUPPORT OF MUTESIX. MuteSix is the leading agency in performance marketing. They have been in this space for nearly eight years, growing and scaling the world’s most recognizable e-commerce brands with breakthrough creative, targeted media buying, and data-driven results in every step of the funnel. They're currently offering listeners a FREE omnichannel marketing audit. Their team of auditors will perform a deep dive analysis into your current marketing efforts and identify which strategies might be budget wasters and which strategies will improve performance. The audit covers all digital marketing channels, including Facebook, Google, Email, Amazon, Snapchat, TikTok, Pinterest, Influencer, Programmatic, and Website CRO. For your free digital marketing consultation, visit: https://mutesix.com/storyofabrand   * This episode is brought to you by Ordergroove. It’s time to let your customers enjoy the products they love without the friction of reordering... That’s why innovative brands like Peet’s Coffee and Il Makiage rely on Ordergroove’s subscription solution to build long-lasting relationships that drive recurring revenue. From enrollment incentives to churn-fighting AI, Ordergroove gives your business the tools it needs to be a subscription success story. Book a demo today and receive 2-months off your contract. Visit https://www.ordergroove.com/story/  * This episode is also brought to you by CartText. Are you interested in improving your Abandoned Cart Recovery rates? Cart Text is Powered by real people, not bots, not AI, real people. Cart Text will contact & engage with your customers in real-time to make the sales you missed. One by one, CartText will convert your abandoned carts, churned subscriptions, and billing-related issues using live agents + SMS. Real people, getting the job done. To learn more, visit https://carttext.com/  * This episode was brought to you by Repeat. Repeat is the easiest way for your customers to reorder products they love. Repeat will automate a frictionless reordering experience for the most significant part of a CPG brand’s customer base: The non-subscriber. Repeat uses machine learning to analyze one-time shopper behavior, automates reorder notifications, and delivers personalized replenishment carts that aid in up-sell and cross-sell efforts. The result? Higher LTV, better margins, and more insights on your best customers. To learn more, visit https://signup.getrepeat.io/ 
Released:
Dec 14, 2021
Format:
Podcast episode

Titles in the series (100)

The Story of a Brand Podcast is a show focused on e-commerce brands and the entrepreneurs, products, and customers that make up the brand. We believe that people want to buy from authentic Brands they love, admire, and to whom they feel community. Whether it’s how the brand obsesses over the customer experience or how they design or manufacturer their product or their stance on social issues. Our show attempts to illustrate the “Why” people connect to the Brands they love and perhaps just as important, how the Brand connects the customer to the world around them.