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Malomo -  Improving the Post-Purchase Experience

Malomo -  Improving the Post-Purchase Experience

FromThe Story of a Brand


Malomo -  Improving the Post-Purchase Experience

FromThe Story of a Brand

ratings:
Length:
40 minutes
Released:
Jul 10, 2020
Format:
Podcast episode

Description

In part two of this Feature, Yaw Aning, Co-Founder & CEO of Malomo, goes into detail about the ways in which Malomo improves the post-purchase experience. Malomo is very data-centric. It is able to track over 150 data points on every purchase. This affords companies the opportunity to provide specific, segmented content to consumers in tracking e-mails. Yaw talks about how this has helped many brands see a 2% repeat purchase rate. Yaw also gives an interesting view of the profound effect COVID-19 has had on e-commerce. Finally, Yaw gives his best advice to entrepreneurs. In part two, Yaw explains What sets his company apart from all other brands, How his love of numbers and data has helped give Malomo an edge over competitors, Why many of his customers see a quick payback of their subscriptions in the first month of service, What’s the next step for Malomo- integrating with SMS services, offering segmented suggestions for content based on unique data points, How COVID-19 has had a massive effect on the e-commerce market; seeing astronomical numbers that dwarf Black Friday, and how his brand can help solve these issues, What is his best advice for aspiring and up-and-coming entrepreneurs, and more.    Join us while Ramon Vela interviews Yaw in Part 2 of this episode and listen to him share the inside story of a brand.   For more on Malomo visit: https://gomalomo.com/cf     MarketerHire -  https://marketerhire.com/ (code: SOB) Retention Science - RetentionScience.com
Released:
Jul 10, 2020
Format:
Podcast episode

Titles in the series (100)

The Story of a Brand Podcast is a show focused on e-commerce brands and the entrepreneurs, products, and customers that make up the brand. We believe that people want to buy from authentic Brands they love, admire, and to whom they feel community. Whether it’s how the brand obsesses over the customer experience or how they design or manufacturer their product or their stance on social issues. Our show attempts to illustrate the “Why” people connect to the Brands they love and perhaps just as important, how the Brand connects the customer to the world around them.