This is episode 038. Read the complete transcript of this podcast on The Sales Game Changers Podcast. Pleasant Rich is the regional vice president of sales with Outreach IO. As the enterprise account executive for Outreach, her goal is to uncover the needs of clients within their sales workflow, develop a plan to meet their goals and objectives and ensure that the plan is executed effectively. Pleasant's had a great experience in her career originally starting out as a teacher and then eventually moving into sales with a long list of accomplishments. Pleasant says, "I've had the great privilege of growing up in a family of people that loved fiercely, worked hard, and taught me the value of the life well-lived. These 3 things have influenced me in every stage of my life, especially in the roles I have had in my career in education, as well as sales." She also says, "I like to think of myself as a doctor (without the extensive college career or knowledge of any sort in medicine), as the philosophy of any good sales person should be to discover the ailments, and partner with the patient in treatment that leads to optimal health."