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Ep. 134: "Grit" Author Angela Duckworth | Leading with Grit

Ep. 134: "Grit" Author Angela Duckworth | Leading with Grit

FromCustomer Confidential: Untold Stories of Earned Growth


Ep. 134: "Grit" Author Angela Duckworth | Leading with Grit

FromCustomer Confidential: Untold Stories of Earned Growth

ratings:
Length:
45 minutes
Released:
Jun 1, 2018
Format:
Podcast episode

Description

What do successful leaders have in common? It often comes down to two key traits: passion and perseverance. In other words, they have grit.  In this episode, Angela Duckworth, a psychology professor at the University of Pennsylvania, shares insights from her New York Times best-selling book, Grit: The Power of Passion and Perseverance. She's also the founder of Character Lab, a nonprofit that works to advance the science of character development.
Released:
Jun 1, 2018
Format:
Podcast episode

Titles in the series (100)

The Customer Confidential Podcast unlocks a world of unparalleled customer and employee loyalty insights. Host Rob Markey, a Net Promoter System pioneer, uses his deep expertise and empathetic approach to challenge conventional wisdom, peel back layers of typical advice, and expose the real stories of industry transformation. Take a deep dive into discussions on CX, customer journey, customer insights, Net Promoter Score, and more. Every episode is a master class in loyalty. Guests include CMOs, CXOs, and heroes of customer-centric transformation, along with thought leaders who inspire them. Exploring organizational structures, operating models, goals, and metrics, Rob and his guests from companies such as Vanguard, American Express, and more bring to light practical marketing, product, customer experience, and technology strategies for earning customer-focused growth. This podcast is your source for untold stories of customer and employee loyalty. Challenging, insightful, and instructive—all in one place. Earned growth starts here.