38 min listen
Episode 283: Customer Engagement 2.0: How to Win Customers in the Digital Era with Giles Giddings
Episode 283: Customer Engagement 2.0: How to Win Customers in the Digital Era with Giles Giddings
ratings:
Length:
40 minutes
Released:
Sep 26, 2023
Format:
Podcast episode
Description
In the digital era, customer engagement is a top priority for businesses across industries. With the rise of technology, customers have more information and choices at their fingertips than ever before. This has led to a shift in power, with customers now holding more control over their purchasing decisions.
So, we are wondering...
What are some innovative methods for businesses to engage and connect with their customers?
To shed light on this important topic, we are joined by Giles Giddings, Global VP of GTM Enablement at Mimecast. Giles is an accomplished sales enablement and strategy executive with twenty years of experience building high-performing sales teams and selling to enterprise customers. In the past decade, he has specialized in designing and executing data-centric enablement strategies that resonate with CRO objectives, driving consistent and sustainable revenue growth.
So, we are wondering...
What are some innovative methods for businesses to engage and connect with their customers?
To shed light on this important topic, we are joined by Giles Giddings, Global VP of GTM Enablement at Mimecast. Giles is an accomplished sales enablement and strategy executive with twenty years of experience building high-performing sales teams and selling to enterprise customers. In the past decade, he has specialized in designing and executing data-centric enablement strategies that resonate with CRO objectives, driving consistent and sustainable revenue growth.
Released:
Sep 26, 2023
Format:
Podcast episode
Titles in the series (100)
Eric Berggren on Customer Value: Why Organizations Fail to Get It Right: Every successful business needs to sell something at a price where they can make enough money. If they can’t, they’re going to go out of business. If that’s the fundamental challenge, we’ve got to understand how customers decide to buy. Everybody talks about value, but nobody really tells you how to do it. That’s what we’re addressing in this episode with Eric Berggren, Professor of Marketing from Kellogg School of Management at Northwestern and Managing Director of Axios Partners. In Eric’s words, “Customers decide to buy based on the value they get from one product versus another. Whatever nets out to be the best value, that’s where they’re going to go.” Listen in to hear Eric explore the topic of customer value inside and out. Find a breakdown of this episode here. by The B2B Revenue Executive Experience