57 min listen
Leading Operations in Strategy, Direction, and Decisions with Rachel Nazhand
Leading Operations in Strategy, Direction, and Decisions with Rachel Nazhand
ratings:
Length:
10 minutes
Released:
Apr 7, 2023
Format:
Podcast episode
Description
Rachel Nazhand, Vice President of Business Operations at Zelis, sits down with KD in this throwback episode of the Live Better Sell Better podcast. Effective systems, processes, and operations are some of the most essential aspects of scale and growth. These serve as foundations and you'll find them everywhere!Rachel dives deep into how sales leaders could and should leverage revenue operations and business operations for growth. For one, data should not only be looked at as numbers and figures. Data can help tell stories and many of these stories can be explored and expressed regardless if you're in sales or operations.HIGHLIGHT QUOTESFigure out what works best for someone through empathy - Rachel: "Building empathy is what makes someone amazing at their job versus good at their job. And so how do you connect back to reality? You connect back to the reality to say, 'If I were in their shoes, could I do it that way?' and it's like watching to see something in action and being willing to be wrong."Rachel's tip for sales leaders to leverage RevOps and BizOps - Rachel: "Get really comfortable dumping all of your problems on the table and letting your operators help you figure out how to attack them. If you come to me with these one-offs, I may not be able to pick up on the themes and I may not be able to support you. You give me all 15 of your problems at once, I'll show you that 3 of them are actually the same thing and can be solved overnight and these other 12 can be hit in this order." You can find out more about Rachel in the link below:LinkedInLive Better. Sell Better. is sponsored by our proud partner:Rocket Reach | rocketreach.com
Released:
Apr 7, 2023
Format:
Podcast episode
Titles in the series (100)
N.E.A.T Selling with Richard Harris: Guest: Richard Harris LI: https://www.linkedin.com/in/rharris415 (https://www.linkedin.com/in/rharris415) Topic: N.E.A.T Selling - how many sellers over-complicate their methodology and learn how to ask the right questions that lead to a higher close rate. Quick Intro: Why Richard? Having a closing problem? Richard is the guy they call in to audit, fix it and build it for repeatable results. He has been leading and now coaching sales teams for well over a decade. What he gets better than most is that it is the questions to ask that drive the sale, and teaches teams how to earn the right to ask questions. His N.E.A.T Selling Process has been shown to increase close rates significantly and he is here to share it with us today! Key Questions What does N.E.A.T Stand for How to establish/create need How to earn the right to ask questions What types of questions actually drive the sale forward Plus so much more! https://www.patreon.com/posts/38178606/ (P by Live Better. Sell Better.