This is episode 509. Tips for sales career success. This episode is sponsored by Cox Media. Read the complete transcription on the Sales Game Changers Podcast website. JENNIFER’S TIP: “Well, if it’s not preparation, I would say the common theme is put your customers first, stay engaged, be empathetic, and see things from their perspective and deliver results for them. Empathy leadership to me means the ability to put yourself in someone else’s shoes and understand what it feels like to be them at any point in time and try to just understand what they happen to be going through, whether it’s a personal situation or a professional challenge.”