This is episode 358. Read the complete transcript on the Sales Game Changers Podcast website. ANGELA'S TIP FOR EMERGING SALES LEADERS: "Salespeople solve problems for people. If you don't believe in it, and it doesn't fit with your values and what you believe in, your success is going to be hard found. When I find myself being defensive or denying the importance of something, I know something's up. If I start getting defensive, something's wrong that I probably caused.  Maybe I need to up my game and get back out there and push a little harder. The defensiveness is my key, that's when I stop and ask myself what's going on. I think you can use that with a team too. If you've got a teammate that you ask about how did the call go, and they get all defensive, when it went bad, they start blaming everybody else. Hey, who owned the call? Let's start figuring out what's going on. That was one of the tricks that I'd kind of come up with, and it's held true for a few years now."