48 min listen
GET AN INTRODUCTION: Build Relationships and Ask for Referrals with Christoph Karger
GET AN INTRODUCTION: Build Relationships and Ask for Referrals with Christoph Karger
ratings:
Length:
31 minutes
Released:
Mar 3, 2023
Format:
Podcast episode
Description
This episode of the Live Better Sell Better Podcast features Christoph Karger, the VP of Sales of Sparrks, a Sales Coach at Hyrise Academy, and a Pavillion member. Here's a statistic for you: 91% of buyers would give referrals but only 11% of salespeople actually ask for them.Christoph advises salespeople to be in the moment so they can recognize opportunities to ask for a referral. He breaks down what a referral is and why it is NOT a scary thing to ask your customers. Christoph gets tactical and gives tips on using customer feedback to keep the relationship going and coursing referrals through this very same relationship. HIGHLIGHT QUOTESReferrals aren't about business, they are introductions - Christoph: "Referrals and social work best together because I got so many leads and introductions from LinkedIn that are not my customers just because I was present. I was helping people and asking for their support in return. I think that's something we should also think about, and if not, opening it up a bit more, again, we often think about business when we speak about referrals. What we want is actually introductions and introductions can basically come from anybody who's willing to support us."Communicate with customers after the sale for referrals - KD: "It's this singular road mentality of like, well, I already closed it so now it's in CS's world and I don't get to do those things, I do think it is really, really foolish because we should be staying in touch with our customers because that allows for the referrals to come through regularly." You can find out more about Christoph in the links below:LinkedIn: https://www.linkedin.com/in/christophkarger/Website: https://sparrks.io/en/Live Better. Sell Better. is sponsored by our proud partner:Vidyard | vidyard.com
Released:
Mar 3, 2023
Format:
Podcast episode
Titles in the series (100)
The Master of Motivation - Emmy Johnson: Guest: Emmy Johnson LI: https://www.linkedin.com/in/emmyschaaf/ Topic: Emmy Johnson - The master of motivation - How to get the most out of your sales development reps. Quick Intro: 5 years at ZeroFox Senior Director of Global Sales Dev and also long time menor for Girls Club Led international teams and managers. Scaled from scratch, creates some of the most bad ass cultures in the game. Bringing the house down presenting at conferences, she is quite literally wonder woman in my eyes, a hell of a leader, and good friend. Also kids, grab your ear muffs because Emmy swears just as much as I do, but it’s gonna be worth it. Short and Sweet/Set the stage How do you get the most out of your team? Core Questions Push vs Pull - How do you figure out when to push people harder or when to pull back? What are some of your favorite development processes? Motivation - Can you actually motivate people to do more? What are some of your favorite motiv by Live Better. Sell Better.