Everand Logo

Welcome to Everand!

  • Discover this podcast and so much more

    Podcasts are free to enjoy without a subscription. We also offer ebooks, audiobooks, and so much more for just $11.99/month.

    BONUS: Coronavirus Analyst Insights "Plan For 18 Months of Disruption"

    BONUS: Coronavirus Analyst Insights "Plan For 18 Months of Disruption"

    FromCX Files

    Start listeningView podcast show

    BONUS: Coronavirus Analyst Insights "Plan For 18 Months of Disruption"

    FromCX Files

    ratings:
    Length:
    30 minutes
    Released:
    Mar 18, 2020
    Format:
    Podcast episode

    Description

    This analyst discussion recorded on March 18, 2020 explores some of the CX industry issues regarding the COVID-19 pandemic. What do you need to do to maintain your CX?   Peter Ryan (Canada) Principal, Ryan Strategic Advisory https://ryanadvisory.com/ https://www.linkedin.com/in/peter-ryan-montreal/   Stephen Loynd (USA) Principal, Trendzowl https://www.trendzowl.com/ https://www.linkedin.com/in/stephenloynd/l   Mark Hillary (Brazil) CEO, Carnaby Content www.carnabysp.com https://www.linkedin.com/in/markhillary/   Rod Jones (South Africa) Founder, Rod Jones Consulting https://rodjones.co.za/ https://www.linkedin.com/in/rodjonessouthafrica/
    Released:
    Mar 18, 2020
    Format:
    Podcast episode

    Titles in the series (100)

    CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.