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    Peter Ryan - Ryan Strategic Advisory - CX in 2019 and 2020

    Peter Ryan - Ryan Strategic Advisory - CX in 2019 and 2020

    FromCX Files

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    Peter Ryan - Ryan Strategic Advisory - CX in 2019 and 2020

    FromCX Files

    ratings:
    Length:
    13 minutes
    Released:
    Dec 27, 2019
    Format:
    Podcast episode

    Description

    Peter Ryan is the principal analyst at Ryan Strategic Advisory, based in Montreal Canada. Peter is well-known globally as a leading expert on CX and he is almost always on the road visiting companies all over the world. In this end of year episode Peter talks about 2019 and what to look for in 2020 - happy new year! https://ryanadvisory.com/ https://www.linkedin.com/in/peter-ryan-montreal/
    Released:
    Dec 27, 2019
    Format:
    Podcast episode

    Titles in the series (100)

    CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.