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    International CX Analyst Discussion on COVID-19

    International CX Analyst Discussion on COVID-19

    FromCX Files

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    International CX Analyst Discussion on COVID-19

    FromCX Files

    ratings:
    Length:
    21 minutes
    Released:
    Apr 6, 2020
    Format:
    Podcast episode

    Description

    This analyst discussion recorded on April 6, 2020 explores some of the CX industry issues regarding the COVID-19 pandemic. What do you need to do now and how long will this last?   Peter Ryan (Canada) Principal, Ryan Strategic Advisory https://ryanadvisory.com/ https://www.linkedin.com/in/peter-ryan-montreal/   Stephen Loynd (USA) Principal, Trendzowl https://www.trendzowl.com/ https://www.linkedin.com/in/stephenloynd/l   Mark Hillary (Brazil) CEO, Carnaby Content www.carnabysp.com https://www.linkedin.com/in/markhillary/   Rod Jones (South Africa) Founder, Rod Jones Consulting https://rodjones.co.za/ https://www.linkedin.com/in/rodjonessouthafrica/
    Released:
    Apr 6, 2020
    Format:
    Podcast episode

    Titles in the series (100)

    CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.