9 min listen
John Linkous - Phalanx Security - CX And Customer Data Security
FromCX Files
ratings:
Length:
13 minutes
Released:
Aug 16, 2019
Format:
Podcast episode
Description
John Linkous is the Founder and Principal Adviser at Phalanx Security, based out of Baltimore in the US. He has a long track record as an expert on cyber crime so in this edition of the podcast we continued exploring the recent Capital One hack, but also looked at social networks and personalization. Can companies keep on collecting the personal data of their customers if they are not protecting it? When will the pushback begin? https://www.linkedin.com/in/jlinkous/ http://www.phalanxsec.com
Released:
Aug 16, 2019
Format:
Podcast episode
Titles in the series (100)
Melissa O'Brien - HfS Research: CX in 2019 by CX Files