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EP 63: Emily Ketchen, Lenovo- 'Customer-First Strategy Shift'

EP 63: Emily Ketchen, Lenovo- 'Customer-First Strategy Shift'

FromTOP CMO


EP 63: Emily Ketchen, Lenovo- 'Customer-First Strategy Shift'

FromTOP CMO

ratings:
Length:
37 minutes
Released:
Mar 29, 2024
Format:
Podcast episode

Description

In this TOP CMO episode, host Ben Kaplan dives into the marketing transformation journey at Lenovo with CMO Emily Ketchen. Emily, with her experience at tech giants like Dell and HP, discusses shifting Lenovo's marketing from product-centric to customer-centric and digital-first. She covers the challenges and strategies of this transformation, emphasizing the importance of customer insights and the integration of generative AI in marketing. This episode provides valuable perspectives for those interested in marketing innovations and the practical aspects of leading change in a tech-focused environment. Tune in for actionable insights into modernizing marketing practices in the tech industry.
Released:
Mar 29, 2024
Format:
Podcast episode

Titles in the series (70)

TOP CMO features interviews with Chief Marketing Officers of some of the world’s biggest brands, fastest growing companies, and most disruptive startups. Hosted by Ben Kaplan, whose TOP agency works with many of the world’s top marketing leaders, the TOP CMO podcast reveals the surprising stories and data-driven decision-making behind some of the year’s most high profile, groundbreaking, and world-changing campaigns.