Do you know what is one of the biggest mistakes B2B companies make? 

Assuming things about their customers instead of knowing about them.

This leads to a cycle of making assumptions, acting on those assumptions, and then being surprised when the results don't match up with what was expected.

The best way to avoid this?

 Have regular calls with your clients.

This gives you a chance to ask questions, get feedback, and really understand what they need and want.

It also allows you to build a strong relationship with them, which is essential for any business.

However, simply having a call is not enough. You also need to make sure that you are making the most of it. 

How to do that?

Well that's exactly what I am here to talk about in today's episode of the Funky Marketing Show.

In this episode, I will be talking about why having regular calls with clients is so important, how to make the most of the call itself, which questions you should be asking to get the most valuable information, and what to do with that information once you have it.

So if you are ready to learn how to make the most out of your client calls, then press play, and let's get started!

Here's an overview of the episode:
0:00 - Intro
1:41 - Importance of having regular calls with clients
7:05 - Knowing clients' perspective is highly valuable
11:46 - Find out how your clients call and describe your product/service
14:56 - Where did clients hear about you
16:43 - “How did we start working together?”
19:04 - “What are some things that could be improved”
22:59 - Find out how clients look at you
23:55 - Questions from the chat
24:27 - Message for the Funky Marketing audience
25:51 - Outro

Enjoy!

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Funky Marketing Show is a podcast in which we're talking with entrepreneurs, marketers, advertisers, designers, artists, and all those people that are doing an amazing job for amazing people.

Listen on:
Anchor: https://anchor.fm/funky-marketing
Spotify: https://open.spotify.com/show/136A3zxZ5JYCukvphVP56M
Apple: https://podcasts.apple.com/us/podcast/funky-marketing-show/id1501543408?uo=4

Our website: https://www.funkymarketing.net/

Need help?
Go to https://www.funkymarketing.net/contact-us/ and schedule a call with us! We offer a free 30-minute consultation! Let’s talk and see how we can make your business GROW!