37 min listen
Episode 217: Why Video Delivers a More Human Customer Experience w/ Darin Dawson *Recaped
Episode 217: Why Video Delivers a More Human Customer Experience w/ Darin Dawson *Recaped
ratings:
Length:
34 minutes
Released:
Aug 10, 2021
Format:
Podcast episode
Description
As we approach the 250th episode of the podcast, I want to take some time to look back at all the ground we’ve covered together.
To that end, I’ll be periodically resharing some of my favorite episodes — this is one of them. I hope you enjoy it!
Like most, your company started pumping up the volume on your digital channels last year. You may only be getting 5% on your emails, but you just need to send more, right? Well, what about that 95%?
You don’t need more volume. You need more value — and video can help you deliver it.
That’s the core mission of Darin Dawson, Co-Founder and President of BombBomb, a human-centered communication platform enabling users to send video and rehumanize customer experience.
In this episode, we discuss:
Why video works to rehumanize the customer experience
How to use video effectively
How video cuts down on volume and delivers real value, instead
Now that you have the tools to rehumanize your customer experience, are you ready to dive into how AI is revolutionizing content marketing or how to get the most out of your CRM? Check out the full list of episodes: The B2B Revenue Executive Experience.
To that end, I’ll be periodically resharing some of my favorite episodes — this is one of them. I hope you enjoy it!
Like most, your company started pumping up the volume on your digital channels last year. You may only be getting 5% on your emails, but you just need to send more, right? Well, what about that 95%?
You don’t need more volume. You need more value — and video can help you deliver it.
That’s the core mission of Darin Dawson, Co-Founder and President of BombBomb, a human-centered communication platform enabling users to send video and rehumanize customer experience.
In this episode, we discuss:
Why video works to rehumanize the customer experience
How to use video effectively
How video cuts down on volume and delivers real value, instead
Now that you have the tools to rehumanize your customer experience, are you ready to dive into how AI is revolutionizing content marketing or how to get the most out of your CRM? Check out the full list of episodes: The B2B Revenue Executive Experience.
Released:
Aug 10, 2021
Format:
Podcast episode
Titles in the series (100)
Brian Turner on Why Revenue Should Be Used as a Trailing (Although Critical) Indicator of Business Health: “Revenue should not be your leading indicator.” Come again? That’s the claim made by Brian Turner, General Manager with Slalom. Brian says that while revenue is absolutely a critical indicator of the health of your business, you run into problems when you make it the leading indicator. You solution your rate and structure around a dollar, and you can backend the most important part of the solution—the value you bring to the client. Find a breakdown of this episode here. by The B2B Revenue Executive Experience