25 min listen
Episode 41: Barb Giamanco on Improving the Sales Experience
Episode 41: Barb Giamanco on Improving the Sales Experience
ratings:
Length:
36 minutes
Released:
Dec 14, 2017
Format:
Podcast episode
Description
Everyone is familiar with the phrase “customer experience.” But what about the experiences a customer has with a sale before signing on the dotted line? We spoke with Barb Giamanco, author of The New Handshake: Sales Meets Social Media and one of the most recognized thought leaders in sales about what makes a good sales experience and how salespeople need to invest in themselves to find success.
Released:
Dec 14, 2017
Format:
Podcast episode
Titles in the series (100)
Cindy Kennedy on 3 Key Components of Customer Service in Sales: “The most important and most valuable service you can provide is an excellent experience.” - Cindy Kennedy, District Manager for Corus360 Customer service is a critical component to driving revenue and account expansion. In this episode, Cindy Kennedy tells us why listening, trust, and responsiveness are inseparable from sales success. Find a breakdown of this episode here. by The B2B Revenue Executive Experience