25 min listen
Episode 26: Jeff Koser on The Power of the Voice of the Customer
Episode 26: Jeff Koser on The Power of the Voice of the Customer
ratings:
Length:
35 minutes
Released:
Oct 10, 2017
Format:
Podcast episode
Description
When you look at your best prospects and customers, they should be just as distinctive as zebras. That was the idea behind Jeff Koser’s book Selling to Zebras. Jeff noticed that the companies he was working with had the same problem, even though they thought they were unique. So he just wrote a story. It’s gone on to be wildly successful, and Jeff has now written another book called The Voice of the Customer. Listen in to hear why you shouldn’t sell without the secrets in that book. Find a breakdown of this episode here.
Released:
Oct 10, 2017
Format:
Podcast episode
Titles in the series (100)
Cindy Kennedy on 3 Key Components of Customer Service in Sales: “The most important and most valuable service you can provide is an excellent experience.” - Cindy Kennedy, District Manager for Corus360 Customer service is a critical component to driving revenue and account expansion. In this episode, Cindy Kennedy tells us why listening, trust, and responsiveness are inseparable from sales success. Find a breakdown of this episode here. by The B2B Revenue Executive Experience