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    How Has The Pandemic Affected Contact Centers In The Philippines? (with Transcom and Teleperformance)

    How Has The Pandemic Affected Contact Centers In The Philippines? (with Transcom and Teleperformance)

    FromCX Files

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    How Has The Pandemic Affected Contact Centers In The Philippines? (with Transcom and Teleperformance)

    FromCX Files

    ratings:
    Length:
    22 minutes
    Released:
    Oct 2, 2020
    Format:
    Podcast episode

    Description

    In this episode we will hear from two BPO leaders focused on how the Philippines is recovering from the Covid-19 pandemic. Don Berryman is the Executive Vice President and Chief Commercial Officer of Transcom North America. Mike Lytle, is the COO of Teleperformance in the Philippines  https://www.linkedin.com/in/mike-lytle/ https://teleperformance.com/ https://www.linkedin.com/in/don-berryman/ http://transcom.com/ https://www.linkedin.com/pulse/can-india-philippines-still-lead-global-bpo-when-wfh-hillary-em-/ https://www.intelligentsourcing.net/how-has-the-pandemic-affected-contact-centres-in-the-philippines/
    Released:
    Oct 2, 2020
    Format:
    Podcast episode

    Titles in the series (100)

    CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.