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How to Build a Customer Advisory Board At Your Company

How to Build a Customer Advisory Board At Your Company

FromDemand Gen U


How to Build a Customer Advisory Board At Your Company

FromDemand Gen U

ratings:
Length:
41 minutes
Released:
Jul 19, 2022
Format:
Podcast episode

Description

Do you want to peer into the minds of your target audience? Then a customer advisory board (CAB) is the way to go. CABs are practically cheat codes for B2B marketers. At Metadata, we run everything from website updates to campaigns past our CAB to get their take before acting. Needless to say, the results speak volumes.But as it is with everything else in the marketing world, you’ve got to know how to use them right. That’s why in this episode, Mark Huber, Head of Brand & Product Marketing, and Justin Simon, Senior Content Marketing Manager at Metadata, explore how they set up their CAB at Metadata and how you can build one at your company.Find out:Who should be in your CABWhat expectations CAB members haveTangible tips for anyone looking to start a CABFor more insights on how to set up your customer advisory board, catch the full episode.00:00 – 01:36 Intro 01:37 – 03:16 What is a CAB?03:17 – 10:04 Mark’s time on Metadata’s CAB10:05 – 13:07 Why feedback from the CAB is useful13:08 – 17:30 Who should be on your CAB?17:31 – 21:12 How many CAB members do you need?21:13 – 23:15 How often should your CAB meet?23:16 – 26:50 The structure of Metadata’s CAB meetings26:51 – 33:42 How to start a CAB?33:43 – 35:26 Taking ownership of a CAB35:27 – 37:38 Why selecting CAB members carefully is important37:39 – 40:12 Getting feedback on what’s most important40:13 – 41:18 Outro
Released:
Jul 19, 2022
Format:
Podcast episode

Titles in the series (65)

Demand Gen U goes deep on one topic to bring you actionable, no fluff B2B marketing lessons we've learned along the way. In each episode, the Metadata team shares their successes (and failures), plus teach you what they’re doing to drive results. Get practical frameworks, tactics, and ideas you can immediately apply in your role.