This is episode 336. Read the complete transcription on the Sales Game Changers Podcast website. KRISTIE'S TIP FOR EMERGING SALES LEADERS: "Manage your expectations. The reason why sales leaders are disappointed a lot of times is because you haven't told your team what you need or want from them, so start practicing today. What do I want from you that I'm not getting? Practice having that conversation. I was talking to somebody else the other day and somebody said, "Holding people accountable sounds really hard and awkward" and I said, "Not holding people accountable is worse."