This is episode 264. Read the complete transcript on the Sales Game Changers Podcast website. ANDREA'S TIP TO SALES LEADERS: "Your reaction to yes and no must be equal. You want to get in the neutral zone so don't over-celebrate the yesses but you also don't badger yourself, beat yourself up when you get a no. More than ever, there are a lot of noes out there and more rejection. You have to stop yourself and shut down any negative self-talk about whether you feel that you didn't do a good job or whether things aren't working and get yourself off that emotional roller coaster to be most effective."