46 min listen
How to Achieve Customer Experience Excellence in 7 Steps, With Crystal D’Cunha
FromCX Insider - Customer experience leaders sharing insights and ideas for customer service success
How to Achieve Customer Experience Excellence in 7 Steps, With Crystal D’Cunha
FromCX Insider - Customer experience leaders sharing insights and ideas for customer service success
ratings:
Length:
22 minutes
Released:
Feb 7, 2022
Format:
Podcast episode
Description
Crystal D'Cunha, award-winning customer experience leadership coach, Chief Experience Officer at The Inside View, Inc., mother, role model. In this episode, Crystal walks Valentina through her 7-step leadership training program, which recently won the gold award at the 2021 International Stevie Awards. She also gives inspirational advice to aspiring entrepreneurs.
Connect with Crystal - https://www.linkedin.com/in/crystald1/
Check out her website - https://gettheinsideview.com/
Note: CX Insider was recently selected among the Best 30 CX Podcasts by Feedspot! Link here - https://blog.feedspot.com/customer_experience_podcasts/
Connect with Crystal - https://www.linkedin.com/in/crystald1/
Check out her website - https://gettheinsideview.com/
Note: CX Insider was recently selected among the Best 30 CX Podcasts by Feedspot! Link here - https://blog.feedspot.com/customer_experience_podcasts/
Released:
Feb 7, 2022
Format:
Podcast episode
Titles in the series (100)
Introduction - Omnichannel Appointment Booking Fundamentals: Welcome to CXC, where we discuss hot topics, ideas and interesting developments in the customer experience management industry. In our first episode - Greg, Simon, Lee and Andy explore the fundamentals surrounding appointment booking, and the implicati... by CX Insider - Customer experience leaders sharing insights and ideas for customer service success