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93. Disruptive CX Strategies - Insights From A Woman Who "Blows Sh*t Up!" ~Cindy Gallop

93. Disruptive CX Strategies - Insights From A Woman Who "Blows Sh*t Up!" ~Cindy Gallop

FromDoing Customer Experience Right‬ with Stacy Sherman


93. Disruptive CX Strategies - Insights From A Woman Who "Blows Sh*t Up!" ~Cindy Gallop

FromDoing Customer Experience Right‬ with Stacy Sherman

ratings:
Length:
30 minutes
Released:
Jul 3, 2023
Format:
Podcast episode

Description

How can open communication and respect revolutionize your business? What if the key to reinventing the future is creating what doesn't exist? Stacy Sherman, host of DoingCXRight, interviews Cindy Gallop, the "Michael Bay of Business" known for "Blowing Sh*t Up* to answer these questions. Gallop's perspective encourages leaders to foster valued employees and enhance customer experience through a culture of respect, physical and psychological safety, and open communication. Listen now to learn how to drive innovation, and apply disruptive CX strategies to create the next unicorn that customers and employees love and tell others about. More details at:  
Released:
Jul 3, 2023
Format:
Podcast episode

Titles in the series (100)

Customer experience (CX) is a brand differentiator. By humanizing business and intentionally DOING CX RIGHT, you gain happy customers who continue to buy and refer your brand to others. Stacy Sherman shares her 'Heart & Science™ proven CX framework to help you accelerate loyalty and revenue. She's also interviewing admirable keynote speakers, authors, business leaders across industries who share ACTIONABLE CX strategies and tactics too. Topics include: *Retaining customers and keeping them from going to competitors *Increasing revenue and growth by winning through experiences over price. *Instituting CX measurements for accountability & success. *Gaining customer advocates, who refer versus share bad reviews. *Building an engaged workforce and customer-centric inclusive culture. DoingCXRight®‬ Podcast is not all business and customer service related. You’ll also hear guests share personal stories, challenges overcome, lessons learned, and topics such as: “What would you tell your younger 20-year-old self now that you didn’t know then.” The answers will inspire you to think and do differently so that you show up as your best self every day. About Stacy Sherman: She's an award-winning keynote speaker, author, and mentor on a mission to inspire better experiences so that REAL loyalty, connections, and satisfaction exist globally. Read her bio, blog, Forbes articles and useful resources at: DoingCXRight.com