35 min listen
21. Minimizing 'Red Tape' to Deliver Better Experiences with Stephanie Thum
21. Minimizing 'Red Tape' to Deliver Better Experiences with Stephanie Thum
ratings:
Length:
30 minutes
Released:
Jan 9, 2022
Format:
Podcast episode
Description
Have you heard of the term "red tape"? Friction, sludge, no redeeming value are associated terms. Most think red tape pertains just to government, yet it does not and significantly impacts business success. Stephanie Thum and I explain: What is bureaucratic 'Red Tape?' Why it's a customer problem and obliterate employee experiences? What are the root causes? Is it all bad? How can change happen whereby leaders stop looking the other way to improve customer and employee loyalty? Learn more at DoingCXright.com/podcasts
Released:
Jan 9, 2022
Format:
Podcast episode
Titles in the series (100)
1. How To Get Customers Back Again & Again Featuring Shep Hyken: What does customer loyalty really mean? What are proven tactics to get repeat customers? Which brands are doing customer experience right and what are the best actionable tips to build a business culture where employees are committed to... by Doing Customer Experience Right with Stacy Sherman