Lucinda talks to Pete Colby, the founder of Pragmatism Mediation and Employee Relations, about mediation itself - how to resolve disputes, prevent them from arising in the first place, and how all mediation should be based upon honest conversations.
Key Takeaways

Indeed, the more effective way of avoiding tribunals or heated disputes, is to look to mediation as a preventative solution.
Mediation should not be seen as an "instead of" solution. Rather, we should view it as an "as well" as remedy to disputes.
Also, a successful mediation is not about one party winning and one losing. This only leads to further grievance. Furthermore, if things go all the way to court the only winners are the lawyers.
Mediation is the art of getting to know the parties involved, and recognising what is behind the issue, instead of what is on the face of the issue.

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Best Moments
'The aim of mediation is to ensure that all parties involved don't feel the need for formal grievance processes'
'Mediation isn't rocket science. It's about getting in the middle of an issue'
'In mediation, no party should feel like they've won'
'We invest a lot of time in getting to know the people'
 
About The Guest: Pete Colby
Pete Colby is mediation specialist and the founder of Pragmatism Mediation and Employee Relations. With over 30 years in industry, Pete has managed factories with highly demanding customers, challenging Trade Unions and hundreds of employees reporting to him. He's worked his way from the ‘coal-face’ on shop floors through to executive level for global blue-chip organisations such as Rolls-Royce.
Throughout his career Pete has guided individuals, teams and organisations in not only resolving disputes, but also helping them to develop relationships, enhance working environments and evolve organisational cultures. It’s the pragmatism that Pete believes in so passionately that inspired him to launch Pragmatism (UK) Ltd, and he leads the business with an ethos of accountability, collaboration and (of course) pragmatism.
Connect with Pete Colby:

Pete Colby Linkedin
Pragmatism Website

ABOUT THE HOST
Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.
“If you look up, you rise up”
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