33 min listen
28. Influencing Desirable Customer Behaviors Through Experience Management with Howard Tiersky
28. Influencing Desirable Customer Behaviors Through Experience Management with Howard Tiersky
ratings:
Length:
32 minutes
Released:
Feb 28, 2022
Format:
Podcast episode
Description
Stacy Sherman interviews Howard Tiersky, author of Winning Digital Customers, about how to drive desirable customer behaviors (buy, refer) as the root cause of business success. You'll hear actionable ways to stay relevant to customers in a world-changing so fast and earn customers' love and emotional commitment. Much entails applying customer research and design thinking best practices to maximize your competitiveness. Listen, learn and start Doing Customer Experience (CX) Right! Details at: www.DoingCXRight.com/podcasts
Released:
Feb 28, 2022
Format:
Podcast episode
Titles in the series (100)
9. How To Hug Your Haters & Make Customers Love Your Brand Featuring Jay Baer: Too many companies invest too much money to acquire new clients instead of making current ones your volunteer marketers. My guest, Jay Baer, 6x author and Hall of Fame speaker shares leadership and business tips about: *How to 'Hug Your Haters' and... by Doing Customer Experience Right with Stacy Sherman