29 min listen
101. Enriching Customer Interactions: The Balance of Personalization and Data Privacy with Greg Kihlstrom
101. Enriching Customer Interactions: The Balance of Personalization and Data Privacy with Greg Kihlstrom
ratings:
Length:
29 minutes
Released:
Sep 18, 2023
Format:
Podcast episode
Description
Are you struggling to deliver personalized customer experiences without infringing on customer data privacy? It's a common challenge, yet there are tangible solutions, as you'll hear Stacy Sherman and Greg Kihlström discuss how to navigate this complex landscape. In this episode, you'll gain actionable strategies from Greg's renowned book, "House of the Customer," which focuses on building a business that values data privacy without sacrificing quality customer service. Tune in to transform your brand into a trusted and respected leader in the industry. Details at:
Released:
Sep 18, 2023
Format:
Podcast episode
Titles in the series (100)
6. Leveraging Social Media For Customer Service & Competitive Insights Featuring Madalyn Sklar: Are you using social media to build customer relationships, enhance customer service and gain competitive insights? , a digital marketing expert with 25 years of experience, starting in the early days of the internet (before social media was a thing),... by Doing Customer Experience Right with Stacy Sherman