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Intersecting Business Value and Customer Needs with Christina Goldschmidt, Etsy

Intersecting Business Value and Customer Needs with Christina Goldschmidt, Etsy

FromBetter Product


Intersecting Business Value and Customer Needs with Christina Goldschmidt, Etsy

FromBetter Product

ratings:
Length:
37 minutes
Released:
Jun 17, 2021
Format:
Podcast episode

Description

Design solutions happen at the intersection of business value and customer needs. If we want our teams to be able to create these solutions, we need to empower them with the information they need to understand business performance and strategy. That’s what Etsy’s Head of Product Design, Christina Goldschmidt, joins us to discuss. We talk through practical steps to invite designers into conversations that show them where their work fits in the big-picture user experience, product, and business strategy. Christina also shares how she’s focusing on agency and transparency with her team and why experimentation is so important to confidently building new things.
Released:
Jun 17, 2021
Format:
Podcast episode

Titles in the series (100)

Digital products don’t just live online. They are made up of people, experiences, and awe-inspiring innovation. This show shares the stories of industry-leading companies whose products have a soul, a mission, and a vision. Through engaging conversations with CEOs, entrepreneurs, and innovators, hosts Christian and Meghan explore the notion of what it takes to build better products. Better Product weaves a narrative story about the good, the bad, and the ugly of ideating and activating the digital products that have launched businesses and changed the world. Listen weekly to understand how digital products are created, how design influences adoption and ultimately, why product means everything.