47 min listen
Customer Experience and Customer Service at Pinterest
FromCXOTalk
ratings:
Length:
47 minutes
Released:
May 21, 2018
Format:
Podcast episode
Description
How does a company like Pinterest ensure that site viewers, brands, sponsors, and "pinners" have a great experience? Michael Krigsman, industry analyst and host of CXOTalk, speaks with Dutta Satadip, the Head of Global Customer Operations at Pinterest, about customer success.Dutta is responsible for building a scalable customer success organization that drives customer lifetime value through operations. Prior to Pinterest, he was the Director of Customer Success for the Americas region at Google.
Released:
May 21, 2018
Format:
Podcast episode
Titles in the series (100)
Phil Komarny, CIO and Steve Mann, CMO: Phil Komarny is the Vice President of IT and Chief Information Officer at Seton Hill University; and Steve Mann is the Chief Marketing Officer at LexisNexis. by CXOTalk