35 min listen
90. The Zero-In Formula - Building A Customer-Centric Brand That People Crave with Dennis Geelen
90. The Zero-In Formula - Building A Customer-Centric Brand That People Crave with Dennis Geelen
ratings:
Length:
31 minutes
Released:
Jun 11, 2023
Format:
Podcast episode
Description
How do top customer-centric brands gain and sustain a loyal following? What are they doing differently that you can replicate at your company? If you want answers to these questions, don't miss this episode of the "Doing CX Right" podcast. Host Stacy Sherman interviews author and solopreneur Dennis Geelen about his "Zero In" formula to grow a customer-centric brand that people love and crave. They discuss practical steps for improving customer experiences in innovative ways based on research and case studies that will help you take your business to the next level. Details at:
Released:
Jun 11, 2023
Format:
Podcast episode
Titles in the series (100)
1. How To Get Customers Back Again & Again Featuring Shep Hyken: What does customer loyalty really mean? What are proven tactics to get repeat customers? Which brands are doing customer experience right and what are the best actionable tips to build a business culture where employees are committed to... by Doing Customer Experience Right with Stacy Sherman