30 min listen
98. Doing CX Leadership Right Based on Brain Science with Alain Hunkins
98. Doing CX Leadership Right Based on Brain Science with Alain Hunkins
ratings:
Length:
33 minutes
Released:
Aug 14, 2023
Format:
Podcast episode
Description
How does our brain's design shape our customer interactions? And could it be the secret weapon for unparalleled customer service? Join Stacy Sherman and Alain Hunkins as they shed light on these intriguing questions. Navigate the ups and downs of evolving from a top performer to a game-changing leader, grasp the essence of every customer chat, and tap into the magic of genuine connection. With actionable tips on growth, feedback mastery, and forging impactful bonds, this episode is a must-listen for those eager to redefine leadership and supercharge customer rapport as a competitive advantage. Learn more at
Released:
Aug 14, 2023
Format:
Podcast episode
Titles in the series (100)
21. Minimizing 'Red Tape' to Deliver Better Experiences with Stephanie Thum: Have you heard of the term "red tape"? Friction, sludge, no redeeming value are associated terms. Most think red tape pertains just to government, yet it does not and significantly impacts business success. Stephanie Thum and I explain: What... by Doing Customer Experience Right with Stacy Sherman