Master the tools that drove Shamsheer Shergill—a Senior Product Manager and Coach—to the pinnacle of her career: emotional intelligence and the art of accountability.This conversation offers practical insights into how you can harness the power of these transformative skills for your own success. As well as how to use emotional intelligence as a catalyst for influencing stakeholders and driving impactful results.Tune in to discover the significance of feedback and its effective delivery, the importance of context in stakeholder communication, and how to hone emotional intelligence to grow your influence as a PM.