26 min listen
How Colin Nederkoorn doubled down on innovation to grow Customer.io
How Colin Nederkoorn doubled down on innovation to grow Customer.io
ratings:
Length:
30 minutes
Released:
Oct 4, 2021
Format:
Podcast episode
Description
Key Points
How Colin and Customer.io broke into their category (01:22)
My thoughts on product-based differentiation (03:03)
What game Customer.io is trying to win (04:34)
How Colin is trying to differentiate Customer.io (05:47)
Colin's thoughts on building and running a distributed company (09:06)
My view on new ways of management (10:53)
How Colin thinks about moats (12:40)
Colin's take on the big players in his category (16:12)
How Customer.io attracts tech-savvy buyers (20:30)
My thoughts on competing through innovation (21:22)
My advice on building a personal brand (25:35)
Wrap up (28:27)
Mentioned:TeslaLucidDriftIntercomMy Links:TwitterLinkedInWebsiteWynterSpeeroCXL
How Colin and Customer.io broke into their category (01:22)
My thoughts on product-based differentiation (03:03)
What game Customer.io is trying to win (04:34)
How Colin is trying to differentiate Customer.io (05:47)
Colin's thoughts on building and running a distributed company (09:06)
My view on new ways of management (10:53)
How Colin thinks about moats (12:40)
Colin's take on the big players in his category (16:12)
How Customer.io attracts tech-savvy buyers (20:30)
My thoughts on competing through innovation (21:22)
My advice on building a personal brand (25:35)
Wrap up (28:27)
Mentioned:TeslaLucidDriftIntercomMy Links:TwitterLinkedInWebsiteWynterSpeeroCXL
Released:
Oct 4, 2021
Format:
Podcast episode
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