26 min listen
How Neha Sampat pivoted from services to SaaS to launch Contentstack
How Neha Sampat pivoted from services to SaaS to launch Contentstack
ratings:
Length:
36 minutes
Released:
Nov 15, 2021
Format:
Podcast episode
Description
Key Points:
Neha talks about how Contentstack grew from a gap in a stagnant market and embraced new technology clients needed (01:13)
I give my thoughts on championing change, and encouraging clients to come with you (3:08)
Neha talks about how they took a product-led approach, building features the established competition couldn't match (5:11)
I give my thoughts on pulling together and improving existing technologies to build a better product (6:44)
Neha discusses how Contentstack was spun out successfully by keeping it separate from the main services firm (8:28)
I give my thoughts on the difficulties of transitioning from services to SaaS (09:41)
Neha talks about how the firm became trusted by investors (10:50)
Neha talks about how their consultative and flexible approach helps them keep 99% retention (12:41)
I give my thoughts on educating potential clients and seizing opportunities when launching new product segments (16:57)
Neha gives her thoughts on how they win clients by improving on the poor performance and inflexibility of the competition (17:47)
Neha talks about their network of partners as a moat, and how they will put clients in contact with other firms who offer features they can't (22:17)
I give my thoughts on the concept of cornered resources, as defined by Hamilton Helmer (24:48)
Neha talks about how Contentstack's strong expertise and consultative approach helps differentiate them from the competition (26:28)
I give my thoughts on highlighting your advantages and marketing to customers who know what they are looking for (29:28)
Neha talks about how they are planning to build a developer community/ecosystem to expand the features of Contentstack (30:31)
I give my thoughts on community building, with a clip from Morgan Brown, VP of Growth at Shopify (32:29)
Wrap up (34:50)
Mentioned:HubspotSalesforcePipedriveShopifyMy Links:TwitterLinkedInWebsiteWynterSpeeroCXL
Neha talks about how Contentstack grew from a gap in a stagnant market and embraced new technology clients needed (01:13)
I give my thoughts on championing change, and encouraging clients to come with you (3:08)
Neha talks about how they took a product-led approach, building features the established competition couldn't match (5:11)
I give my thoughts on pulling together and improving existing technologies to build a better product (6:44)
Neha discusses how Contentstack was spun out successfully by keeping it separate from the main services firm (8:28)
I give my thoughts on the difficulties of transitioning from services to SaaS (09:41)
Neha talks about how the firm became trusted by investors (10:50)
Neha talks about how their consultative and flexible approach helps them keep 99% retention (12:41)
I give my thoughts on educating potential clients and seizing opportunities when launching new product segments (16:57)
Neha gives her thoughts on how they win clients by improving on the poor performance and inflexibility of the competition (17:47)
Neha talks about their network of partners as a moat, and how they will put clients in contact with other firms who offer features they can't (22:17)
I give my thoughts on the concept of cornered resources, as defined by Hamilton Helmer (24:48)
Neha talks about how Contentstack's strong expertise and consultative approach helps differentiate them from the competition (26:28)
I give my thoughts on highlighting your advantages and marketing to customers who know what they are looking for (29:28)
Neha talks about how they are planning to build a developer community/ecosystem to expand the features of Contentstack (30:31)
I give my thoughts on community building, with a clip from Morgan Brown, VP of Growth at Shopify (32:29)
Wrap up (34:50)
Mentioned:HubspotSalesforcePipedriveShopifyMy Links:TwitterLinkedInWebsiteWynterSpeeroCXL
Released:
Nov 15, 2021
Format:
Podcast episode
Titles in the series (85)
Chris Walker on using personal brand and LinkedIn to scale demand gen experts Refine Labs: Chris Walker, CEO at demand generation experts, Refine Labs. We hear about the value of testing assumptions, the difference between delivering content and collecting leads, and the power of ignoring the competition. I weigh in with my thoughts on creating by How to Win podcast with Peep Laja