46 min listen
What Is the Future of Patient Experience? With Maneesh Juneja
FromCX Insider - Customer experience leaders sharing insights and ideas for customer service success
What Is the Future of Patient Experience? With Maneesh Juneja
FromCX Insider - Customer experience leaders sharing insights and ideas for customer service success
ratings:
Length:
37 minutes
Released:
Mar 7, 2022
Format:
Podcast episode
Description
Maneesh Juneja is a Digital Health Futurist who has dedicated his entire career to studying and utilising emerging technologies to improve people's quality of life. In the last decade, Maneesh has been helping various organisations from start-ups to governments, hospitals and pharmaceutical companies to foresee possible future scenarios. He's consulting companies on how to become resilient, how to prepare for various outcomes of situations and how to stay customer-focused and relevant to their customers' needs.
Simon, Maneesh and Valentina will talk about the future of the NHS and the current challenges the healthcare industry is facing. We will dive deep into the topics of futuristic technology, data privacy, cybersecurity and much more.
Connect with Maneesh on Linkedin - https://www.linkedin.com/in/maneeshjuneja/
or Twitter - https://twitter.com/ManeeshJuneja
Check out his website - http://maneeshjuneja.com/
Link to the report on Ethics & Governance of Artificial Intelligence for Health https://www.who.int/publications/i/item/9789240029200
Simon, Maneesh and Valentina will talk about the future of the NHS and the current challenges the healthcare industry is facing. We will dive deep into the topics of futuristic technology, data privacy, cybersecurity and much more.
Connect with Maneesh on Linkedin - https://www.linkedin.com/in/maneeshjuneja/
or Twitter - https://twitter.com/ManeeshJuneja
Check out his website - http://maneeshjuneja.com/
Link to the report on Ethics & Governance of Artificial Intelligence for Health https://www.who.int/publications/i/item/9789240029200
Released:
Mar 7, 2022
Format:
Podcast episode
Titles in the series (100)
Introduction - Omnichannel Appointment Booking Fundamentals: Welcome to CXC, where we discuss hot topics, ideas and interesting developments in the customer experience management industry. In our first episode - Greg, Simon, Lee and Andy explore the fundamentals surrounding appointment booking, and the implicati... by CX Insider - Customer experience leaders sharing insights and ideas for customer service success