Building Effective Workplace Communication: How to Deal with Ineffective Communication and Workplace Politics

Written by Marie Gervais

Narrated by Deanna Anthony

Effective communication plays a unique role in our professional lives, where the rules of engagement are a little bit more rigid and there’s a higher standard for how we conduct ourselves. If you want to improve your communication skills and build an environment for respectful, productive communication, you’ll need to learn how to recognize ineffective communication styles and find ways to address them.

Building Effective Workplace Communication, an audio course from Scribd Coach, will help you do just that. In the course, PhD, Shift Management CEO, and trainer Marie Gervais explains the different dysfunctional communication styles — aggressive, passive, passive aggressive, and assertive — and the signs of each, the differences between them, why each type reacts the way they do, and how you can handle them. She also explains how this ties into workplace politics and offers exercises to help you apply what you’ve learned so you can begin having healthier, more productive conversations at work right away.

• Language: English
• Publisher: Scribd Coach
• Release date: Jan 18, 2022
• ISBN: 9781094434520

Marie Gervais

Marie Gervais, PhD., CSTD., MEd., BEd. (bilingual), ECDip., A.Mus, (CEO, Shift Management Inc.) is a Certified Canadian Training and Development Professional, a Certified EFT Coach, and a credentialed evaluator with the Canadian Evaluation Society. Through her business, Shift Management, Dr. Gervais provides managerial training and development to business and industry through online courses and web coaching. To learn more about Marie, visit shiftworkplace.com

Reviews for Building Effective Workplace Communication

[lisa · Rating: 5 out of 5 stars]

Marie had presented this mini course on how we can communicate clearly and effectively in an organisation and how communication style influence the office politics.