10 min listen
How do I turn challenging service issues into a customer win?
How do I turn challenging service issues into a customer win?
ratings:
Length:
8 minutes
Released:
Oct 7, 2021
Format:
Podcast episode
Description
Paul discusses turning a negative service issue into a positive for you and the customer. Show Notes Service failures are opportunities! Find out how this service failure happened and explain without using excuses. Give the customer an outlet to vent their frustrations. Get the customer’s feedback and create a plan to fix the issue so it doesn’t happen again. Visit www.ToughTimer.com to get started on the 30-Day Tough-Timer Challenge! Pre-order your copy of Selling Through Tough Times from Amazon or Barnes & Noble! Click here to purchase the latest edition of Value-Added Selling! Thanks to our production team at The Creative Impostor Studios! Click here to book a complimentary consultation with Strategist and Producer, Andrea Klunder, to find out how to launch, produce, and grow your company's podcast. *** Thank you for tuning in. Our show is updated weekly with the questions you ask. So, please go to the home page to ask the question that you want answered. Be sure to follow our show in your favorite podcast app and share this episode with a colleague or friend. And most importantly...make it a big day.
Released:
Oct 7, 2021
Format:
Podcast episode
Titles in the series (100)
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